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Determining the Effects of Data Governance on the Performance and Compliance of Enterprises in the Logistics and Retail Sector

Abstract : In many of today’s enterprises, data management and data quality are poor. Over the last few years, a new solution strategy has emerged, known as data governance: an overarching methodology that defines who is responsible for what data at what point in a business process. Although positive effects on the business performance and compliance of enterprises are seen in practice, a substantiated method for determining the effects of data governance has not yet been developed. This paper reports on explorative research to develop such a specification method. Through a conceptualization of data governance based on literature, case study analysis of clients of a large consultancy firm and interviews with representatives of companies that have recently implemented data governance, an effect specification framework was developed. Using the interviews, initial steps towards validation were performed.
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Nick Martijn, Joris Hulstijn, Mark Bruijne, Yao-Hua Tan. Determining the Effects of Data Governance on the Performance and Compliance of Enterprises in the Logistics and Retail Sector. 14th Conference on e-Business, e-Services and e-Society (I3E), Oct 2015, Delft, Netherlands. pp.454-466, ⟨10.1007/978-3-319-25013-7_37⟩. ⟨hal-01448062⟩

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