Process Alignment for Sustainable Product Development: The Essential Role of Supplier and Customer Involvement Processes

Abstract : Sustainable product development (SPD) has received increasing attention by scholars and practitioners recently. This paper explores two essential organizational processes to support SPD: supplier and customer involvement. The empirical study in six discrete manufacturing firms shows that various types of sustainability innovations (e.g., recycling or energy efficiency) imply discontinues change in the supply chain and/or customer context, and that these themes only can be implemented when the supplier and customer integration process is sufficiently supported. The results suggest that SPD requires alignment between the type of SPD innovation and the type of SPD organizational processes.
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Vittal Prabhu; Marco Taisch; Dimitris Kiritsis. 20th Advances in Production Management Systems (APMS), Sep 2013, State College, PA, United States. Springer, IFIP Advances in Information and Communication Technology, AICT-415 (Part II), pp.556-567, 2013, Advances in Production Management Systems. Sustainable Production and Service Supply Chains. 〈10.1007/978-3-642-41263-9_69〉
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Alex Alblas, Kristian Peters, Hans Wortmann. Process Alignment for Sustainable Product Development: The Essential Role of Supplier and Customer Involvement Processes. Vittal Prabhu; Marco Taisch; Dimitris Kiritsis. 20th Advances in Production Management Systems (APMS), Sep 2013, State College, PA, United States. Springer, IFIP Advances in Information and Communication Technology, AICT-415 (Part II), pp.556-567, 2013, Advances in Production Management Systems. Sustainable Production and Service Supply Chains. 〈10.1007/978-3-642-41263-9_69〉. 〈hal-01450278〉

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