Functional Requirements for a Collaborative Order Management Tool for Use in an Engineering Setting

Abstract : When products are engineered to order, meeting customers’ expectations requires efficient order management. Despite its importance, literature on order management in the engineer-to-order production situation is scarce. This paper contributes to filling this gap by presenting functional requirements for a collaborative order management tool for use in an engineering setting. The functional requirements were derived from theory and validated and expanded through interviews with two case companies. Feedback from the case companies supports the usefulness and validity of the proposed requirements.
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Vittal Prabhu; Marco Taisch; Dimitris Kiritsis. 20th Advances in Production Management Systems (APMS), Sep 2013, State College, PA, United States. Springer, IFIP Advances in Information and Communication Technology, AICT-415 (Part II), pp.262-269, 2013, Advances in Production Management Systems. Sustainable Production and Service Supply Chains. 〈10.1007/978-3-642-41263-9_32〉
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Børge Sjøbakk, Ottar Bakås. Functional Requirements for a Collaborative Order Management Tool for Use in an Engineering Setting. Vittal Prabhu; Marco Taisch; Dimitris Kiritsis. 20th Advances in Production Management Systems (APMS), Sep 2013, State College, PA, United States. Springer, IFIP Advances in Information and Communication Technology, AICT-415 (Part II), pp.262-269, 2013, Advances in Production Management Systems. Sustainable Production and Service Supply Chains. 〈10.1007/978-3-642-41263-9_32〉. 〈hal-01451764〉

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