M. Halme, C. Jasch, and M. Scharp, Sustainable homeservices? Toward household services that enhance ecological, social and economic sustainability, Ecological Economics, vol.51, issue.1-2, pp.125-138, 2004.
DOI : 10.1016/j.ecolecon.2004.04.007

E. Heiskanen and M. Jalas, Can services lead to radical eco-efficiency improvements? - a review of the debate and evidence, Corporate Social Responsibility and Environmental Management, vol.5, issue.4, pp.186-198, 2003.
DOI : 10.1002/csr.46

R. Roy, Sustainable product-service systems, Futures, vol.32, issue.3-4, pp.289-299, 2000.
DOI : 10.1016/S0016-3287(99)00098-1

E. Manzini and C. Vezzoli, A strategic design approach to develop sustainable product service systems: examples taken from the ???environmentally friendly innovation??? Italian prize, Journal of Cleaner Production, vol.11, issue.8, pp.851-857, 2003.
DOI : 10.1016/S0959-6526(02)00153-1

F. Ceschin, Critical factors for implementing and diffusing sustainable product-Service systems: insights from innovation studies and companies' experiences, Journal of Cleaner Production, vol.45, 2013.
DOI : 10.1016/j.jclepro.2012.05.034

J. Galbraith, Designing Complex Organizations, 1973.

T. Davis, Effective supply chain management, Sloan Manage Rev, vol.34, pp.35-46, 1993.

O. K. Mont, Clarifying the concept of product???service system, Journal of Cleaner Production, vol.10, issue.3, pp.237-245, 2002.
DOI : 10.1016/S0959-6526(01)00039-7

L. Krucken and A. Meroni, Building stakeholder networks to develop and deliver product-service-systems: practical experiences on elaborating pro-active materials for communication, Journal of Cleaner Production, vol.14, issue.17, pp.1502-1508, 2006.
DOI : 10.1016/j.jclepro.2006.01.026

J. G. Vogtländer, A. Bijma, and H. C. Brezet, Communicating the eco-efficiency of products and services by means of the eco-costs/value model, Journal of Cleaner Production, vol.10, issue.1, pp.57-67, 2002.
DOI : 10.1016/S0959-6526(01)00013-0

X. Wang and C. Durugbo, Analysing network uncertainty for industrial product-service delivery: A hybrid fuzzy approach, Expert Systems with Applications, vol.40, issue.11, pp.4621-4636, 2013.
DOI : 10.1016/j.eswa.2013.01.062

S. Evans, P. J. Partidário, and J. Lambert, Industrialization as a key element of sustainable product-service solutions, International Journal of Production Research, vol.47, issue.18-19, pp.4225-4246, 2007.
DOI : 10.1007/s10970-005-2858-7

C. R. Berger and J. J. Bradac, Language and Social Knowledge: Uncertainty in Interpersonal Relationships, 1982.

K. Eriksson and D. D. Sharma, Modeling uncertainty in buyer???seller cooperation, Journal of Business Research, vol.56, issue.12, pp.961-970, 2003.
DOI : 10.1016/S0148-2963(01)00331-9

R. Mason-jones and D. R. Towill, Shrinking the supply chain uncertainty circle, Control, vol.24, pp.17-22, 1998.

R. K. Yin, Applications of Case Study Research, California Sage, 1993.

A. Tukker, Eight types of product???service system: eight ways to sustainability? Experiences from SusProNet, Business Strategy and the Environment, vol.13, issue.4, pp.246-260, 2004.
DOI : 10.1002/bse.414

T. Briceno and S. Stagl, The role of social processes for sustainable consumption, Journal of Cleaner Production, vol.14, issue.17, pp.1541-1551, 2006.
DOI : 10.1016/j.jclepro.2006.01.027

M. Anttonen, Greening from the front to the back door? A typology of chemical and resource management services, Business Strategy and the Environment, vol.26, pp.199-215, 2010.
DOI : 10.1002/bse.644

D. Maxwell, W. Sheate, and R. Van-der-vorst, Functional and systems aspects of the sustainable product and service development approach for industry, Journal of Cleaner Production, vol.14, issue.17, pp.1466-1479, 2006.
DOI : 10.1016/j.jclepro.2006.01.028

O. Mont, Institutionalisation of sustainable consumption patterns based on shared use, Ecological Economics, vol.50, issue.1-2, pp.135-153, 2004.
DOI : 10.1016/j.ecolecon.2004.03.030

Y. Geum and Y. Park, Designing the sustainable product-service integration: a product-service blueprint approach, Journal of Cleaner Production, vol.19, issue.14, pp.1601-1614, 2011.
DOI : 10.1016/j.jclepro.2011.05.017

H. A. Hu, S. H. Chen, C. W. Hsu, C. Wang, and C. L. Wu, Development of sustainability evaluation model for implementing product service systems, Int J Environ Sci Te, vol.9, pp.343-354, 2012.

S. Lee, Y. Geum, H. Lee, and Y. Park, Dynamic and multidimensional measurement of product-service system (PSS) sustainability: a triple bottom line (TBL)-based system dynamics approach, Journal of Cleaner Production, vol.32, pp.173-182, 2012.
DOI : 10.1016/j.jclepro.2012.03.032