E-Participation and E-Government Maturity: A Global Perspective

Abstract : Utilizing the Technology-Organization-Environment (TOE) theory and the literature on citizen engagement (or participation), we formulated a multiple-mediation model, examining (1) the contextual antecedents of e-participation and e-government maturity; and (2) the mediating role of e-participation (in form of e-information sharing, e-consultation, and e-decision-making) on the relationships between the TOE contextual factors and e-government maturity. Based on archival data from 187 countries, our results showed that ICT infrastructure, human capital and e-participation had a direct relationship with e-government maturity. Of the three dimensions of e-participation, e-information sharing and e-decision-making were positively associated with e-government maturity, and e-consultation was negatively related. Further, all three dimensions of e-participation partially mediated the influence of ICT infrastructure and human capital on e-government maturity. Results also indicated that governance in a country did not significantly contribute to its e-government maturity, and their relationship was not mediated by e-participation. Our findings contribute to the theoretical discourse on e-government by identifying the contextual factors affecting e-government maturity, and provide indications to practice on enhancing government’s willingness in implementing relevant e-participation initiatives.
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Communication dans un congrès
Yogesh K. Dwivedi; Helle Zinner Henriksen; David Wastell; Rahul De’. InternationalWorking Conference on Transfer and Diffusion of IT (TDIT), Jun 2013, Bangalore, India. Springer, IFIP Advances in Information and Communication Technology, AICT-402, pp.420-435, 2013, Grand Successes and Failures in IT. Public and Private Sectors. 〈10.1007/978-3-642-38862-0_26〉
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Satish Krishnan, Thompson Teo, John Lim. E-Participation and E-Government Maturity: A Global Perspective. Yogesh K. Dwivedi; Helle Zinner Henriksen; David Wastell; Rahul De’. InternationalWorking Conference on Transfer and Diffusion of IT (TDIT), Jun 2013, Bangalore, India. Springer, IFIP Advances in Information and Communication Technology, AICT-402, pp.420-435, 2013, Grand Successes and Failures in IT. Public and Private Sectors. 〈10.1007/978-3-642-38862-0_26〉. 〈hal-01467794〉

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