, Exploring Failure-Factors Of Implementing Knowledge Management Systems In Organisations Content analysis in communication research. The Free Press, Glencoe, Illinois (1952) Cherns, A.: The principles of sociotechnical design Cherns, A.: The principles of sociotechnical design revisited, Sociotechnical Principles for System Design) Coakes, J. & Coakes, E.: Sociotechnical Concepts applied to Information Systems, pp.783-792, 1976.
, Management information systems Putting the technical back into socio-technical systems research Successful knowledge management projects Information systems success: The quest for dependent variable Information Systems Research Information systems research revisited The Organizational Learning Cycle: How we can learn collectively Reasons why knowledge management systems fail, Helium, www.helium.com/items/1816248-why-do-knowledge-management-information-systems-fail A knowledge management success model: An extension of DeLone and McLean's IS success model: A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems A knowledge management system success model: Theoretical development and empirical validation Knowledge management in pursuit of performance: Insights from Nortel Networks Anatomy of a failure: A sociotechnical evaluation of a laboratory physician order entry system implementation, Proceedings of 35 th Hawaii International Conference on System Sciences AMCIS 2003 Proceedings. Paper 330, pp.1024-1029, 1992.
, An overview of content analysis Practical Assessment Organizational factors affecting successful adoption of innovative eHealth services: a case study employing the FITT framework Expanding the criteria for evaluating socio?technical software, Measuring KMS success: A respecification of the DeLone and McLean's model. Information & Management, pp.39-52, 2001.