How much do your co-opetitors' capabilities matter in the face of technological change, Strategic Management Journal. 21, pp.387-404, 2000. ,
???Coopetition??? in Business Networks???to Cooperate and Compete Simultaneously, Industrial Marketing Management, vol.29, issue.5, pp.411-437, 2000. ,
DOI : 10.1016/S0019-8501(99)00067-X
Customer knowledge and service development, the web 2.0 role in co-production, Proceedings of World Academy of Science, Engineering, and Technology, 2008. ,
Consumer engagement in a virtual brand community: An exploratory analysis, Journal of Business Research, vol.66, issue.1, 2011. ,
DOI : 10.1016/j.jbusres.2011.07.029
Customer Knowledge Management Models: Assessment and Proposal. In: Research in Systems Analysis and Design: Models and Methods, pp.25-38, 2011. ,
DOI : 10.1007/978-3-642-25676-9_3
The Web 2.0 Driven SECI Model Based Learning Process, Seventh IEEE International Conference on Advanced Learning Technologies (ICALT 2007), pp.780-782, 2007. ,
DOI : 10.1109/ICALT.2007.256
Complexity and the Coordination of technological Knowledge: the Case of innovation Platforms Dipartimento di Economia "S. Cognetti de Martiis" LEI & BRICK -Laboratorio di economia dell'innovazione "Franco Momigliano, Bureau of Research in Innovation Complexity and Knowledge, 2010. ,
Co-opetition Strategy: A New Kind of Inter-firm Dynamics for Value Creation Presented at EURAM: Second Annual conference ? " Innovative Research in Management, 2002. ,
Implications of the Internet for Knowledge Creation and Dissemination in Clusters of Hi-tech Firms, European Management Journal, vol.22, issue.1, pp.87-98, 2004. ,
DOI : 10.1016/j.emj.2003.11.011
The digital consumer valuable partner for product development and production. Clothing and Textiles Research Journal, pp.177-190, 2008. ,
Innovation creation by online basketball communities, Journal of Business Research, vol.60, issue.1, pp.60-71, 2007. ,
DOI : 10.1016/j.jbusres.2006.09.019
Customer knowledge management, Journal of the Operational Research Society, vol.53, issue.8, pp.875-884, 2002. ,
DOI : 10.1057/palgrave.jors.2601365
Knowledge???enabled customer relationship management: integrating customer relationship management and knowledge management concepts[1], Journal of Knowledge Management, vol.7, issue.5, pp.107-123, 2003. ,
DOI : 10.1108/13673270310505421
Five Styles of Customer Knowledge Management, and How Smart Companies Use Them To Create Value, European Management Journal, vol.20, issue.5, pp.459-469, 2002. ,
DOI : 10.1016/S0263-2373(02)00101-9
Co-opetition and Technological Innovation in Small and Medium-Sized Enterprises: A Multilevel Conceptual Model, Journal of Small Business Management, vol.22, issue.6/7, pp.308-330, 2009. ,
DOI : 10.1111/j.1540-627X.2009.00273.x
The impact of CRM 2.0 on customer insight, Journal of Business & Industrial Marketing, vol.25, issue.6, pp.410-419, 2010. ,
DOI : 10.1108/08858621011066008
Collective knowledge systems: Where the Social Web meets the Semantic Web, Web Semantics: Science, Services and Agents on the World Wide Web, vol.6, issue.1, pp.4-13, 2008. ,
DOI : 10.1016/j.websem.2007.11.011
Customer Integration-Establish a constant bilateral knowledge flow, Gallen, 2002. ,
We???re all connected: The power of the social media ecosystem, Business Horizons, vol.54, issue.3, pp.265-273, 2011. ,
DOI : 10.1016/j.bushor.2011.01.007
Sharing and creating knowledge in open-source communities: the case of KDE, Paper for Fifth European Conference on Organizational Knowledge, Learning, and Capabilities, 2004. ,
The Impact of New Media on Customer Relationships, Journal of Service Research, vol.74, issue.3, pp.311-330, 2010. ,
DOI : 10.1177/1094670510375460
The knowledge chain model: Activities for competitiveness, Expert Systems with Applications, pp.77-98, 2001. ,
Taxonomy of online communities: ownership and value propositions, HICSS'09. 42nd Hawaii International Conference, pp.1-7, 2009. ,
Co-opetition Strategy in Business Excellence: Confronting the Economic Crisis, Proceedings of 14th QMOD-ICQSS Conference on Quality and Service Sciences, pp.29-31, 2011. ,
C-Business: A Theoretical Framework for the implementation of Co-opetition Strategy in E-Business, Procedia - Social and Behavioral Sciences, vol.58, pp.259-268, 2012. ,
DOI : 10.1016/j.sbspro.2012.09.1000
Security and Access Control for a Humancentric Collaborative Commerce System, Proceedings of the 2006 International Symposium on Collaborative Technologies and Systems, pp.429-439, 2006. ,
KM Moving into Stage IV? The Extra-Organizational Stage In: Knowledge Management in Practice: Connections and Context. Information today, pp.9-16, 2008. ,
Value Creation and Value Appropriation through C-Business, Presented at the 7th National and International Conference of Hellenic Society for Systemic Studies (HSSS): Professional Systemics in Action, pp.4-7, 2011. ,
Key strategies for the successful involvement of customers in the co???creation of new technology???based services, International Journal of Service Industry Management, vol.19, issue.4, pp.474-491, 2008. ,
DOI : 10.1108/09564230810891914
On customer knowledge co-creation and dynamic capabilities, Computer and Information Science, 2005. ,
MANAGING CUSTOMER KNOWLEDGE, Journal of Business Strategy, vol.21, issue.6, pp.34-37, 2000. ,
DOI : 10.1108/eb040128
Customer Knowledge Management in the Age of Social Networks, 7th International Conference on Knowledge Management in Organizations: Service and Cloud Computing, pp.353-364 ,
DOI : 10.1007/978-3-642-30867-3_32
Electronic word-of-mouth in hospitality and tourism management. Tourism management, pp.458-468, 2008. ,
Modeling knowledge work for the design of knowledge infrastructures, Journal of Universal Computer Science, vol.11, issue.4, pp.429-451, 2005. ,
Competitive Strategic Alliances Through Knowledge Value Chain, International Review of Business Research Papers, vol.5, issue.3, pp.297-310, 2009. ,
Individual trust and development of online business communities, Information Technology & People, vol.20, issue.1, pp.53-71, 2007. ,
DOI : 10.1108/09593840710730554
The knowledge-creating company: How Japanese companies create the dynamics of innovation, Long Range Planning, vol.29, issue.4, 1995. ,
DOI : 10.1016/0024-6301(96)81509-3
Collective knowledge production costs and the dynamics of technological systems, Economics of Innovation and New Technology, vol.86, issue.3, pp.295-310, 2009. ,
DOI : 10.1162/003355398555595
The tacit dimension First published in, Routledge and Kegan, 1966. ,
Open-market innovation, Harvard Business Review, vol.80, issue.10, pp.80-93, 2002. ,
What's in it for me? Creating and appropriating value in innovation-related co-opetition, pp.819-828, 2009. ,
Customer Knowledge Management Competence: Towards a Theoretical Framework, Proceedings of the 38th Annual Hawaii International Conference on System Sciences, pp.240-240, 2005. ,
DOI : 10.1109/HICSS.2005.180
Rejuvenating Customer Management:, European Management Journal, vol.23, issue.4, pp.392-403, 2005. ,
DOI : 10.1016/j.emj.2005.06.009
Beyond Customer Knowledge Management, pp.258-282, 2000. ,
DOI : 10.4018/978-1-930708-65-5.ch014
E-service quality and Web 2.0: expanding quality models to include customer participation and inter-customer support. The Service Industries Journal, pp.1341-1358, 2009. ,
Co-creation of Value: Creating New Products through Social Media Developments in Practice XVIII-Customer Knowledge Management: Adding Value for Our Customers, Communications of the Association for Information Systems, pp.6-15, 2005. ,
Learning from open-source software. MIT Sloan management review, pp.82-86, 2001. ,
Creating and appropriating value in collaborative relationships, Journal of Business Research, vol.63, issue.8, pp.840-848, 2010. ,
DOI : 10.1016/j.jbusres.2010.01.004
Why should I Share? Examining Social Capital and Knowledge Contribution in electronic Networks of Practice, MIS Quarterly, vol.29, issue.1, pp.35-57, 2005. ,
Beyond the Call of Duty: Why Customers Contribute to Firm-hosted Commercial Online Communities, Organization Studies, vol.67, issue.3, pp.347-376, 2007. ,
DOI : 10.2307/3150876
Absorptive Capacity: A Review, Reconceptualization, and Extension, Academy of Management Review, vol.27, issue.2, pp.185-203, 2002. ,
DOI : 10.2307/4134351
Proposing a conceptual model of customer knowledge management: a study of CKM tools in British dotcoms, Proceedings of World Academy of Science, Engineering, and Technology, 2008. ,
Research on Knowledge Sharing Model for Collaborative Commerce, 2008 4th International Conference on Wireless Communications, Networking and Mobile Computing, pp.1-3, 2008. ,
DOI : 10.1109/WiCom.2008.2207
Customer knowledge management and the strategies of social software, Business Process Management Journal, vol.17, issue.1, pp.82-106, 2011. ,
DOI : 10.1108/14637151111105599
Co???opetition: the organisation of the future, Marketing Intelligence & Planning, vol.22, issue.7, pp.780-790, 2004. ,
DOI : 10.1108/02634500410568600