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P. Mikalef, A. Pateli, M. N. , and .. , Giannakos Analysis of Social Network Dynamics with Models from the Theory of Complex Adaptive Systems, 124 Ilias Lymperopoulos and George Lekakos Evaluation of Spectrum Rights for Radio Broadcasting Operators . . . . . . 141

E. Spyros, Polykalas and Ulrich Stumpf Adoption Issues in e/m-Services Using the NETC@RDS Approach as a Basis for Cross-Border Electronic

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S. G. Lara, H. Piccolo, and .. Hornung, Cecília Baranauskas, and Roberto Pereira Coupons as Monetary Incentives in Participatory Sensing, p.226

A. Albers, I. Krontiris, and .. , Noboru Sonehara, and Isao Echizen Table of Contents XV Knowledge Management and Business Processes Foundational Ontologies for Semantic Integration in EAI: A Systematic Literature Review, p.238

J. C. Nardi, R. De-almeida-falbo, J. Paulo, and A. , Almeida Developing Innovative Services: The Case of the Airport Environment 250 Sofia Gkika, Katerina Fraidaki, and Katerina Pramatari Creating Knowledge within a C-Business Context: A Customer Knowledge Management View, p.264

A. Skotis, I. Katsanakis, and .. , Aristomenis Macris, and Michael Sfakianakis Designing and Developing a Business Continuity Plan Based on Collective Intelligence, 278 Efstathios Fasolis, Vassilios Vassalos, and Angelika I. Kokkinaki Management, Policies and Technologies in e/m-Services Rewarding In-Game Banner Ad Clicks with Tangible Incentives . . . . . . . . 286