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The Value and Management Practices of Installed Base Information in Product-Service Systems
Abstract : Increasing competitive pressures have pushed manufacturers to increase the value of their offerings through the provision of Product-service systems. This shift results in an increased complexity of offerings and a higher degree of risk and responsibility taken by manufacturers concerning product availability, performance and product-enabled processes.The paper investigates the impact and potential benefits of installed base information management practices on the offering of Product-Service Systems. A case study concerning an underwater system in a cruise vessel is presented: the data collected were used to develop a simple decision analysis tree, which allows to estimate the value of installed base information in the studied case.
https://hal.inria.fr/hal-01470648
Contributor : Hal Ifip <>
Submitted on : Friday, February 17, 2017 - 3:54:01 PM
Last modification on : Thursday, November 26, 2020 - 2:56:03 PM
Long-term archiving on: : Thursday, May 18, 2017 - 2:47:18 PM
Contributor : Hal Ifip <>
Submitted on : Friday, February 17, 2017 - 3:54:01 PM
Last modification on : Thursday, November 26, 2020 - 2:56:03 PM
Long-term archiving on: : Thursday, May 18, 2017 - 2:47:18 PM
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Distributed under a Creative Commons Attribution 4.0 International License