Your Phone Has Internet - Why Are You at a Library PC? Re-imagining Public Access in the Mobile Internet Era

Abstract : This study focuses on teenage users of public internet access venues (PAVs) in low-income neighborhoods of Cape Town. It documents their cultivation of detailed ICT repertoires to make the most of available ICTs. It highlights the continuing importance of PAVs as supplements for poorly equipped schools and reveals the incompleteness of any supposed transition to mobile-only internet use. While the mobile internet is opening up opportunities for young people, its current form still conflicts with the easy (global) rhetoric of a closing digital divide and the end of the PAV. We recommend policy and design actions (effecting rules, training, messaging, functionality, and Wi-Fi) to reconfigure PAVs to be more useful "in the age of the mobile internet". Though some actions require support from policymakers, this is fruitful ground for designers and technologists. We identify steps that can be undertaken immediately, rather than waiting for future device convergence or lower tariffs.
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Paula Kotzé; Gary Marsden; Gitte Lindgaard; Janet Wesson; Marco Winckler. 14th International Conference on Human-Computer Interaction (INTERACT), Sep 2013, Cape Town, South Africa. Springer, Lecture Notes in Computer Science, LNCS-8117 (Part I), pp.347-364, 2013, Human-Computer Interaction – INTERACT 2013. 〈10.1007/978-3-642-40483-2_25〉
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Jonathan Donner, Marion Walton. Your Phone Has Internet - Why Are You at a Library PC? Re-imagining Public Access in the Mobile Internet Era. Paula Kotzé; Gary Marsden; Gitte Lindgaard; Janet Wesson; Marco Winckler. 14th International Conference on Human-Computer Interaction (INTERACT), Sep 2013, Cape Town, South Africa. Springer, Lecture Notes in Computer Science, LNCS-8117 (Part I), pp.347-364, 2013, Human-Computer Interaction – INTERACT 2013. 〈10.1007/978-3-642-40483-2_25〉. 〈hal-01497447〉

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