A World Class Order Picking Methodology: An Empirical Validation

Abstract : Order picking is the process of retrieving products from storage in response to a specific customer order. Although this process’ design has significant impact on warehouse global performance, a practical-oriented design procedure is still lacking in literature. This paper presents a novel order picking system design methodology based on Design for Six Sigma approach, that aims to assist designers making decisions by suggesting the most effective operational and organizational policies and the equipment needed in order to fulfill customer’s orders. A case research in a home appliances manufacturer is presented in order to demonstrate the effectiveness of this approach.
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Jan Frick; Bjørge Timenes Laugen. International Conference on Advances in Production Management Systems (APMS), Sep 2011, Stavanger, Norway. Springer, IFIP Advances in Information and Communication Technology, AICT-384, pp.27-36, 2012, Advances in Production Management Systems. Value Networks: Innovation, Technologies, and Management. 〈10.1007/978-3-642-33980-6_4〉
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Claudia Chackelson, Ander Errasti, Martín Tanco. A World Class Order Picking Methodology: An Empirical Validation. Jan Frick; Bjørge Timenes Laugen. International Conference on Advances in Production Management Systems (APMS), Sep 2011, Stavanger, Norway. Springer, IFIP Advances in Information and Communication Technology, AICT-384, pp.27-36, 2012, Advances in Production Management Systems. Value Networks: Innovation, Technologies, and Management. 〈10.1007/978-3-642-33980-6_4〉. 〈hal-01524221〉

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