M. Abramovichi and S. Schulte, Product lifecycle management, Innovationspotenziale in der Productentwicklung, 2007.

F. Ameri and D. Dutta, Product Lifecycle Management: Closing the Knowledge Loops, Computer-Aided Design and Applications, vol.36, issue.3, pp.577-590, 2005.
DOI : 10.1080/16864360.2005.10738322

A. Campbell and J. , Creating customer knowledge competence: managing customer relationship management programs strategically, Industrial Marketing Management, vol.32, issue.5, pp.375-383, 2003.
DOI : 10.1016/S0019-8501(03)00011-7

S. Duta, O. Narasimhan, and S. Rajiv, Success in High-Technology Markets: Is Marketing Capability Critical?, Marketing Science, vol.18, issue.4, pp.547-568, 1999.
DOI : 10.1287/mksc.18.4.547

P. Fraser, C. Farrukh, and M. Gregory, Managing product development collaborations???a process maturity approach, Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, vol.4, issue.11, pp.1499-1519, 2003.
DOI : 10.1243/095440503771909890

M. Garetti, S. Terzi, N. Bertacci, and M. Brianza, Organisational change and knowledge management in PLM implementation, International Journal of Product Lifecycle Management, vol.1, issue.1, pp.43-51, 2005.
DOI : 10.1504/IJPLM.2005.007344

H. Kärkkäinen, J. Myllärniemi, J. Okkonen, and A. Silventoinen, Maturity Assessment for Implementing and Using Product Lifecycle Management in Projectoriented Engineering Companies, Int. J. Electronic Business

D. Kiritsis, V. K. Nguyen, and J. Stark, How closed-loop PLM improves Knowledge Management over the complete product lifecycle and enables the factory of the future, International Journal of Product Lifecycle Management, vol.3, issue.1, 2008.
DOI : 10.1504/IJPLM.2008.019970

M. Kohlegger, R. Maier, and S. Thalmann, Understanding Maturity Models Results of a Structured Content Analysis. Proceedings of I-KNOW '09 and I-SEMANTICS, 1992.

T. Mettler, Maturity assessment models: a design science research approach, International Journal of Society Systems Science, vol.3, issue.1/2, pp.81-98, 2011.
DOI : 10.1504/IJSSS.2011.038934
URL : https://www.alexandria.unisg.ch/214426/1/IJSSS0301-0205%2520METTLER.pdf

S. Paroutis and A. Saleh, Determinants of knowledge sharing using Web 2.0 technologies, Journal of Knowledge Management, vol.13, issue.4, pp.52-63, 2009.
DOI : 10.1016/S0963-8687(00)00045-7

M. Paulk, C. Weber, B. Curtis, and M. Chrissis, The capability maturity model ? Guidelines for improving the software process, 2006.

H. J. Pels and K. Simons, PLM Maturity Assessment', ICE2008 The 14th International Conference on Concurrent Enterprising: Concurrent Innovation: a New Wave of Innovation in Collabarative Networks, pp.23-25, 2008.

S. Schulte, Customer centric PLM: integrating customers' feedback into product data and lifecycle processes, International Journal of Product Lifecycle Management, vol.3, issue.4, pp.295-307, 2008.
DOI : 10.1504/IJPLM.2008.027007

A. Silventoinen, H. J. Pels, H. Kärkkäinen, H. Lampela, and J. Okkonen, PLM Maturity Assessment as a Tool for PLM Implementation Process, PLM10 Conference, 2010.

J. A. Simpson and E. S. Weiner, The Oxford English Dictionary, 1989.

M. Song, C. Droge, S. Hanvanich, and R. Calantone, Marketing and technology resource complementarity: an analysis of their interaction effect in two environmental contexts, Strategic Management Journal, vol.41, issue.3, pp.259-276, 2005.
DOI : 10.1002/smj.450

C. Su, Y. Chen, and D. Sha, Managing product and customer knowledge in innovative new product development, International Journal of Technology Management, vol.39, issue.1/2, pp.105-130, 2007.
DOI : 10.1504/IJTM.2007.013443

S. Terzi, A. Bouras, D. Dutta, M. Garetti, and D. Kiritsis, Product lifecycle management – from its history to its new role, International Journal of Product Lifecycle Management, vol.4, issue.4, pp.360-389, 2010.
DOI : 10.1504/IJPLM.2010.036489

L. Tredinnick, Web 2.0 and Business, Business Information Review, vol.13, issue.04, p.228, 2006.
DOI : 10.1177/0266382106072239

A. Van-looy, M. De-backer, and G. Poels, Which maturity is being measured? A classification of business process maturity models, 5th SIKS/BENAI Conference on Enterprise Information Systems, pp.7-16, 2010.

A. R. Zablah, D. N. Bellenger, and W. J. Johnston, An evaluation of divergent perspectives on customer relationship management: Towards a common understanding of an emerging phenomenon, Industrial Marketing Management, vol.33, issue.6, pp.475-489, 2004.
DOI : 10.1016/j.indmarman.2004.01.006