T. Bratteteig, A Scandinavian Perspective on Systems Development, 2004.

K. Crowston and T. W. Malone, Information technology and work organization. Handbook of Human-Computer Interaction. M. Helander Amsterdam, 1988.
DOI : 10.1016/b978-0-444-70536-5.50054-3

URL : http://dspace.mit.edu/bitstream/1721.1/48220/1/informationtechn00crow.pdf

B. Dahlbom and L. Mathiassen, Computers in Context. The philosophy and Practice of Systems design, 1992.

Å. Grönlund, It's the Economy Stupid" -Why the Swedish e-Government Action Plan will not Deliver Better Government, and How it Could, International Journal of Public Information Systems, issue.2, pp.61-75, 2009.

O. Hanseth and K. Lyytinen, Design theory for dynamic complexity in Information Infrastructures: the case of building Internet, Journal of Information Technology, vol.25, 2010.

R. Heeks, Implementing and Managing eGovernment. An International text, 2006.

R. Hirschheim, Office automation -a social and organizational perspective, 1986.

A. Jansen, Fra Emma til MinSide. IKT som styrbart redskap eller drivkraft for endring. Elektronisk forvaltning på Norsk, pp.63-89, 2008.

A. Jansen and I. Berg-jacobsen, Styring av den elektroniske forvaltning i Norge -en tilstandsrapport, 2011.

R. R. Kling, R. A. Jr, and . Hirschheim, Ch. 13 Defining the boundaries of computing across complex organizations. Critical issues in information systems research, 1987.

R. Kling and W. Scacchi, The Web of Computing: Computer Technology as Social Organization, 1982.
DOI : 10.1016/S0065-2458(08)60567-7

W. Orlikowski, Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations, Organization Science, vol.11, issue.4, pp.404-428, 2000.
DOI : 10.1287/orsc.11.4.404.14600

W. Orlikowski and D. Robey, Information Technology and the Structuring of Organizations, Information Systems Research, vol.2, issue.2, pp.143-169, 1991.
DOI : 10.1287/isre.2.2.143

W. J. Orlikowski and C. S. Iacono, Research Commentary: Desperately Seeking the ?IT? in IT Research?A Call to Theorizing the IT Artifact, Information Systems Research, vol.12, issue.2, pp.121-134, 2001.
DOI : 10.1287/isre.12.2.121.9700

W. J. Orlikowski and D. Robey, Information Technology and the Structuring of Organizations, Information Systems Research, vol.2, issue.2, pp.143-169, 1991.
DOI : 10.1287/isre.2.2.143

B. Ritchie and C. Brindley, ICT adoption by SMEs: implications for relationships and management, New Technology, Work and Employment, vol.8, issue.4, pp.205-217, 2005.
DOI : 10.1111/1468-005X.00070

S. L. Star and K. Ruhleder, Steps towards an ecology of infrastructure, Proceedings of the 1994 ACM conference on Computer supported cooperative work , CSCW '94, pp.111-133, 1996.
DOI : 10.1145/192844.193021

M. A. Wimmer, Integrated Service Modelling for Online One-stop Government, Electronic Markets, vol.12, issue.3, pp.149-156, 2002.
DOI : 10.1080/101967802320245910

S. Zuboff, In the Age of the Smart Machine: The Future of Work and Power, 1988.