Public Service Reform through e-Government: a Case Study of 'e-tax' in Japan, Electronic Journal of e-Government, vol.7, pp.135-146, 2009. ,
The Evolution and Continuing Challenges of E-Governance Public Administration Review (Special issue on The Quest for High-Performance Administration, pp.86-102, 2008. ,
Information systems in the public sector: The e-Government enactment framework, The Journal of Strategic Information Systems, vol.19, issue.1, pp.52-66, 2010. ,
DOI : 10.1016/j.jsis.2010.01.001
Responsive, responsible and respected government, International Review of Administrative Sciences, vol.81, issue.3, pp.7-26, 2007. ,
DOI : 10.1111/1467-9299.00338
Public Value Management A New Narrative for Networked Governance? The American Review of, Public Administration, vol.36, pp.41-57, 2006. ,
Reinventing Government, Public Productivity & Management Review, vol.16, issue.4, 1992. ,
DOI : 10.2307/3381012
TWO MYTHS OF CONVERGENCE IN PUBLIC MANAGEMENT REFORM, Public Administration, vol.1, issue.2, pp.1099-1115, 2010. ,
DOI : 10.1057/9780230372962
Electronic transformation of government in the U.K.: a research agenda, European Journal of Information Systems, vol.24, issue.4, pp.327-335, 2007. ,
DOI : 10.1016/j.giq.2007.01.002
Paradoxes of Public Sector Customer Service, Governance, vol.14, issue.1, pp.55-73, 2001. ,
DOI : 10.1111/0952-1895.00151
New Public Management Is Dead--Long Live Digital-Era Governance, Journal of Public Administration Research and Theory, vol.16, issue.3, pp.467-494, 2005. ,
DOI : 10.1093/jopart/mui057
Barriers and impediments to transformational government: insights from literature and practice. Electronic Government, An International Journal, vol.8, issue.2-3, pp.226-241 ,
DOI : 10.1504/eg.2011.039838
Creating Public Value: Strategic Management in Government, 1995. ,
The New Public Service: Serving Rather than Steering, Public Administration Review, vol.60, issue.6, pp.549-559, 2000. ,
DOI : 10.1111/0033-3352.00117
From New Public Management to Public Value: Paradigmatic Change and Managerial Implications, Australian Journal of Public Administration, vol.16, issue.3, pp.353-366, 2007. ,
DOI : 10.2307/2139277
Advancing Return on Investment Analysis for Government IT. A Public Value Framework, 2006. ,
Dismantling the silos: extracting new value from IT investments in public administration, Information Systems Journal, vol.72, issue.1, 2001. ,
DOI : 10.5465/AME.1994.9503101167
Public Management Reform. A Comparative Analysis, 2004. ,
Wirtschaft und Gesellschaft, Grundriss der Verstehende Soziologie, 5th revised edition, 1920. ,
Making Sense of Public Value: Concepts, Critiques and Emergent Meanings, International Journal of Public Administration, vol.63, issue.3-4, pp.171-191, 2009. ,
DOI : 10.1111/1540-6210.00329
Weber, Wilson, and Hegel: Theories of Modern Bureaucracy, Public Administration Review, vol.2, issue.2, pp.1136-1147, 2009. ,
DOI : 10.1080/10841806.2000.11643452
Paradoxes of Public Sector Customer Service, Governance, vol.14, issue.1, pp.55-73, 2001. ,
DOI : 10.1111/0952-1895.00151
COMPETING TRADITIONS OF GOVERNANCE AND DILEMMAS OF ADMINISTRATIVE ACCOUNTABILITY: THE CASE OF DENMARK, Public Administration, vol.28, issue.3, pp.117-131, 2009. ,
DOI : 10.1057/9780230625006
The Rise of The Network Society, Second Edition, 2000. ,
Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies, Government Information Quarterly, vol.27, issue.3, pp.264-271, 2010. ,
DOI : 10.1016/j.giq.2010.03.001
Building open government, Government Information Quarterly, vol.27, issue.4, pp.401-413, 2010. ,
DOI : 10.1016/j.giq.2010.07.002
Measuring the public value of e-government: a case study from Sri Lanka. Transforming Government: People, Process and Policy, vol.5, pp.81-99, 2011. ,