I. Part, Interoperable and Distributed Systems Interoperable and Agile Production Systems High Resolution Supply Chain Management ? Resolution of the Polylemma of Production by Information Transparency and Organizational Integration, p.325

T. Brosze, F. Bauhoff, and .. , Volker Stich, and Sascha Fuchs Superior Performance of Leagile Supply Networks by Application of Autonomous Control, p.333

B. Scholz-reiter and .. , Afshin Mehrsai Analysis of the Harmonizing Potential of Order Processing Attributes in Spread Production Systems, p.342

D. Oedekoven, V. Stich, T. Brosze, S. Interoperability, and .. , Vallespir Model Based on Bayesian Networks for Monitoring Events in a Supply Chain, p.366

G. Davoli, S. A. Gallo, R. Melloni, and X. , Table of Contents Part IV: Strategy and Innovation Change, Strategy and Innovation Measuring the Intangible Aspects of the Manufacturing Strategy ? A Case Study from the Automotive Industry, p.383

S. Anis-ben-khedher and .. Henry, Abelaziz Bouras Analysis of End-of-Life Vehicle Processes: A Case Study in Sardinia (Italy), p.409

J. O. Riis, Brian Vejrum Waehrens, and Erik Skov Madsen Information and Communication Technologies A Framework for Enhancing Responsiveness in Sales Order Processing System Using Web Services and Ubiquitous Computing Technologies, 449 Mokmin Park, Kitae Shin, Hanil Jeong, and Jinwoo Park How to Foresee and Capture the Effects of RFID Implementation . . . . . . 457

K. Hergot and L. , Skjelstad Table of Contents XV Co-evolution of Product Design and Supply Chain Considering Change Management Strategies Network Compatibility Blocs as Basis of Partner's Selection, p.465

S. Zouggar, M. Zolghadri, and .. , Xin Zhang, and Philippe Girard Knowledge Based Product and Process Engineering Enabling Design and Manufacture Integration, p.473

M. Bricogne, F. Belkadi, M. Bosch-mauchand, B. Eynard-part, and V. , Performances Performance Measurement and Costing Proposal of a Performance Measurement System for Professional Non-profit Service Organizations, p.483

M. Gregor-von-cieminski and .. Karrer, and Malte Zur Quality Analysis of Quality in Brazilian E-Commerce (B2C), p.506

P. Luiz-de-oliveira and C. Neto, José Paulo Alves Fusco, and João Gilberto Mendes dos Reis Implementing Six Sigma in Challenging Times: A Case Study, p.514

J. Hernandez, T. T. Development, M. Support-system-using-taguchi-methods, and .. , 522 Ikuo Tanabe From Single to Networked Enterprises Performance Measurement and Management Integration of Requirements for Performance Indicator System Definition and Implementation Methods, p.530

B. Monnier, M. Zolghadri, and .. , Understanding Process Quality in the Context of Collaborative Business Network Structures, p.545

P. Sitek, N. Zarvi´czarvi´c, M. Seifert, K. Part, and V. , Service Services The Concept of Modularisation of Industrial Services, p.555

A. Esper, Y. Badr, F. Biennier-lean-first, and .. , Then Automate: An Integrated Model for Process Improvement in Pure Service-Providing Companies, p.579

R. Ritchie and J. , Angelis Health Care Provider Processes Analysis, p.595

L. Kawczynski, M. Taisch, and .. , Process and Performance Management of Product-Service Systems Contribution to the Definition and Modeling of Service and Service Activities, Mounir Badja, Wael Touzi, and Thècle Alix Table of Contents XVII, p.619

H. Hirvensalo and J. Holmström, and Timo Ala-Risku A Framework for Product-Service Design for Manufacturing Firms, p.644

A. Portioli-staudacher and .. , Exploring the Causal Relationships of KPIs in after Sales Service Systems, 660 Elena Legnani and Sergio Cavalieri