K. Kamiyama and T. H. Ngoc, Isao Echizen, and Hiroshi Yoshiura A Methodology to Assess the Benefits of Smart Order Routing, p.81

B. Ende, P. Gomber, M. Lutat, and C. Moritz, Weber Ontology-Based Evaluation of ISO 27001, p.93

D. Milicevic, M. Goeken-government, and .. , e-Services for Society The Importance of Confirming Citizens' Expectations in e

R. P. Díaz-redondo, A. F. Vilas, J. J. Pazos, and .. , Arias Session 5: Specifications and Semantics Achieving Meaning Understanding in E-Marketplace through Document Sense Disambiguation 127 Jingzhi Guo and Guangyi Xiao Automatically Detecting Opportunities for Web Service Descriptions Improvement, p.139

J. Manuel-rodriguez, M. Crasso, A. Zunino, and M. , Campo Exploiting the Social Capital of Folksonomies for Web Page Classification 151 Daniela Godoy and Analía Amandi Session 6: Social Networks and Virtual Organizations Guidelines to Transform Industry Clusters in Virtual Organization Breeding Environments ? A Case Study, p.161

F. Baldo, R. J. , and .. , Rabelo Table of Contents XIII A Research Framework on Social Networking Sites Usage: Critical Review and Theoretical Extension, p.173

K. Ning-shen, M. Khalifa, A. Digital-platform, . For-marketing, . Communications-in et al., 182 Otto Petrovic Session 7: e-Services Reusing Geographic E-Services: A Case Study in the Marine Ecological Domain

E. Rohrer and R. Motz, and Alicia Díaz A Morphological Box for Handling Temporal Data in B2C Systems, p.215

F. Gerhard, A. Knolmayer, and .. Borean, 226 Shahab Mokarizadeh, Nima Dokoohaki, Mihhail Matskin, and Peep Küngas Trust and Compliance Management Models in Emerging Outsourcing Environments, 237 Aljosa Pasic, p.249

N. Zivic and C. , ICT Utilization IT Alignment in the 3PL Industry: A Comparative Study 260 Kwok Hung Lau Against All Odds -A Story of a Successful Mobile System Acceptance among a Tough Crowd, p.272