Managing the Online Student Experience: An Ecological Model

Abstract : The move towards providing fully online and blended courses for university students is becoming almost universal. To maximize the benefit to students and organisations we need to develop a robust model that allows us to identify the needs of students. We propose that an ecological model, already found to be useful in complex educational settings, can be used to make sense of data gathered regarding the behaviour of online students. Using an example involving three courses at a large Australian University we show this model yields useful pointers to investigating these issues.
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Arthur Tatnall; Omponye Coach Kereteletswe; Adrie Visscher. 9th Information Technology in Educational Management (ITEM), Jul 2011, Kasane, Botswana. Springer, IFIP Advances in Information and Communication Technology, AICT-348, pp.43-51, 2011, Information Technology and Managing Quality Education. 〈10.1007/978-3-642-19715-4_5〉
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Bill Davey, Arthur Tatnall. Managing the Online Student Experience: An Ecological Model. Arthur Tatnall; Omponye Coach Kereteletswe; Adrie Visscher. 9th Information Technology in Educational Management (ITEM), Jul 2011, Kasane, Botswana. Springer, IFIP Advances in Information and Communication Technology, AICT-348, pp.43-51, 2011, Information Technology and Managing Quality Education. 〈10.1007/978-3-642-19715-4_5〉. 〈hal-01565767〉

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