, An empirical investigation of decision-making satisfaction in web-based decision support systems, Decision Support Systems, vol.37, issue.2, pp.187-97, 2004.
DOI : 10.1016/S0167-9236(03)00006-X
, Examining the role of innovation diffusion factors on the implementation success of enterprise resource planning systems, International Journal of Accounting Information Systems, vol.4, issue.3, pp.205-230, 2003.
DOI : 10.1016/S1467-0895(03)00026-5
, Framing the Frameworks: A Review of IT Governance Research, Communications of the Association for Information Systems, pp.696-712
, Implementation of IT Infrastructure library (ITIL) in Australia: Progress and Success Factors', paper presented to IT Governance International Conference Auckland, 2005.
, Using Institutionalism as a Lens to Examine ITIL Adoption and Diffusion, 20th Australasian Conference on Information Systems, 2009.
, Factors affecting the adoption of electronic signature: Executives' perspective of hospital information department, Decision Support Systems, vol.44, issue.1, pp.350-359, 2007.
DOI : 10.1016/j.dss.2007.04.006
, Factors Affecting the Adoption of Open Systems: An Exploratory Study, MIS Quarterly, vol.21, issue.1, pp.1-24
DOI : 10.2307/249740
, Issues and Opinion on Structural Equation Modeling, Management Information Systems Quarterly, vol.22, issue.1, 1998.
, Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology, MIS Quarterly, vol.13, issue.3, pp.319-359
DOI : 10.2307/249008
, IT Governance Structures, Processes and Relational Mechanisms: Achieving IT/Business Alignment in a Major Belgian Financial Group, Proceedings of the 38th Hawaii International Conference on System Sciences Big Island, 2005.
, An Exploratory Study into IT Governance Implementations and its Impact on Business/IT Alignment, Information Systems Management, vol.83, issue.2, pp.123-160, 2009.
DOI : 10.4018/978-1-59140-140-7
, Information Systems Success: The Quest for the Dependent Variable, Information Systems Research, vol.3, issue.1, pp.60-95
DOI : 10.1287/isre.3.1.60
, Information systems success revisited, Proceedings of the 35th Annual Hawaii International Conference on System Sciences
DOI : 10.1109/HICSS.2002.994345
, The Delone and Mclean Model of Information Systems Success: A Ten-Year Update, Journal of Management Information Systems, vol.19, issue.4, pp.9-30
, The Role of Aggregation in the Measurement of IT-Related Organizational Innovation, MIS Quarterly, vol.25, issue.4, pp.427-55
DOI : 10.2307/3250990
, An Empirical Investigation of Knowledge Management Systems Success, Journal of Computer Information Systems (JCIS), pp.121-156, 2008.
, Service-Oriented IT Management: Benefit, Cost and Success Factors, European Conference on Information Systems, 2005.
, THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON TURNOVER, PRODUCTIVITY, AND CORPORATE FINANCIAL PERFORMANCE., Academy of Management Journal, vol.38, issue.3, pp.635-72
DOI : 10.2307/256741
, Implementing IT Service Management, Information Technology Governance and Service Management: Frameworks and Adaptations, pp.333-382, 2009.
DOI : 10.4018/978-1-60566-008-0.ch019
, Setting the Stage for a Successful ITIL Adoption: A Delphi Study of IT Experts in the Norwegian Armed Forces, Information Systems Management, vol.17, issue.2, pp.103-115
DOI : 10.1111/j.1540-5915.1997.tb01330.x
, Testing the Determinants of Microcomputer Usage via a Structural Equation Model, Journal of Management Information Systems, vol.20, issue.2, pp.87-114, 1995.
DOI : 10.1287/mnsc.25.10.966
, Reconceptualizing Innovation Compatibility as Organisaitonal Alignment in Secondary IT Adoption Contexts: An Investigation of Software Reuse Infusion, IEEE Transactions on Engineering Management, vol.54, issue.4
, Exploring the Limits of the New Institutionalism: The Causes and Consequences of Illegitimate Organizational Change, American Sociological Review, vol.61, issue.5, pp.812-848
DOI : 10.2307/2096455
, A Knowledge Management Success Model: Theoretical Development and Empirical Validation, Journal of Management Information Systems, vol.23, issue.3, pp.309-356, 2006.
DOI : 10.2753/MIS0742-1222230311
URL : http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.460.8189
, An exploratory study of radio frequency identification (RFID) adoption in the healthcare industry, European Journal of Information Systems, vol.30, issue.6, pp.712-736
DOI : 10.1287/mnsc.30.6.727
, A Human Capital Perspective of Organizational Intention to Adopt Open Source Software, International Conference on Information Systems 2005 Proceedings, pp.11-15, 2005.
, Implementation of ISO 9000 quality systems in Greek enterprises, International Journal of Quality & Reliability Management, vol.16, issue.6, pp.534-51, 1999.
DOI : 10.1108/02656719610128538
, Eploring the Factors Associated with Web Site Success in the Context of Electronic Commerce', Information and Management, pp.23-33, 2000.
, E-Commerce Systems Success: An Attempt to Extend and Respecify the Delone and Maclean Model of IS Success, Journal Electronic Commerce Research, vol.2, issue.4, pp.131-172, 2001.
, Development of an Instrument to Measure the Perception of Adoption an Information Technology Innovation, Information Systems Research, vol.2, issue.3, 1991.
, Web Site Usability, Design, and Performance Metrics, Information Systems Research, vol.13, issue.2, p.151
DOI : 10.1287/isre.13.2.151.88
, Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study, Information Systems Management, vol.57, issue.2, pp.164-75, 2009.
DOI : 10.1108/14637150710752335
URL : http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.631.8883
, The Assimilation of Knowledge Platforms in Organizations: An Empirical Investigation, Organization Science, vol.12, issue.2, pp.117-152, 2001.
DOI : 10.1287/orsc.12.2.117.10115
, Diffusion of Innovations
, The Process of Technological Innovation, 1990.
, An empirical investigation of the impacts of internal/external facilitators on the project success of ERP: A structural equation model, Decision Support Systems, vol.50, issue.2, pp.480-90, 2011.
DOI : 10.1016/j.dss.2010.11.005
, Assessing e-commerce systems success: a respecification and validation of the DeLone and McLean model of IS success, Information Systems Journal, vol.52, issue.2, pp.529-57, 2008.
DOI : 10.4018/joeuc.2003070102
, IT Governance: Theory and Practice, Proceedings of the Conference on Information Technology in Tertiary Education
, A Cross-Country Study of Electronic Business Adoption Using the Technology-Organisation-Environment Framework, International Conference on Information Systems 2002 Proceedings, 2002.
, The Process of Innovation Assimilation by Firms in Different Countries: A Technology Diffusion Perspective on E-Business, Management Science, vol.52, issue.10, pp.1557-76, 2006.
DOI : 10.1287/mnsc.1050.0487
, The moderating effects of institutional pressures on emergent green supply chain practices and performance, International Journal of Production Research, vol.34, issue.18-19, pp.18-19, 2007.
DOI : 10.1108/02635579810241773