Abstract : Current service monitoring capabilities have been not designed in alignment with business needs. We argue that service monitoring should be primarily thought of as an economic concern, with proper needs being elicited on the business strategy level and further drilled down to process and IT services management layers. Monitoring needs and capabilities should be designed independently from each other and exposed as abstract monitoring interfaces for matchmaking. This allows for treating monitoring as a service, with more flexibility and adaptability to fulfill specific business needs.
Will Aalst; John Mylopoulos; Norman M. Sadeh; Michael J. Shaw; Clemens Szyperski; Marten Sinderen; Pontus Johnson. 3rd IFIP Working Conference on Enterprise Interoperability (IWEI), Mar 2011, Stockholm, Sweden. Springer, Lecture Notes in Business Information Processing, LNBIP-076, pp.103-117, 2011, Enterprise Interoperability. 〈10.1007/978-3-642-19680-5_10〉
https://hal.inria.fr/hal-01572099
Contributeur : Hal Ifip
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Soumis le : vendredi 4 août 2017 - 15:33:06
Dernière modification le : vendredi 4 août 2017 - 15:51:19
Patrício Alencar Silva, Hans Weigand. On the Move to Business-Driven Alignment of Service Monitoring Requirements. Will Aalst; John Mylopoulos; Norman M. Sadeh; Michael J. Shaw; Clemens Szyperski; Marten Sinderen; Pontus Johnson. 3rd IFIP Working Conference on Enterprise Interoperability (IWEI), Mar 2011, Stockholm, Sweden. Springer, Lecture Notes in Business Information Processing, LNBIP-076, pp.103-117, 2011, Enterprise Interoperability. 〈10.1007/978-3-642-19680-5_10〉. 〈hal-01572099〉
