A. Chadwick and C. May, Interaction between States and Citizens in the Age of the Internet: "e-Government" in the United States, Britain, and the European Union, Governance, vol.565, issue.3, pp.271-300, 2003.
DOI : 10.1177/009539999400935475

S. Dawes and S. , The Evolution and Continuing Challenges of E-Governance, Public Administration Review, vol.29, issue.4, pp.86-102, 2008.
DOI : 10.4018/jegr.2005040102

J. Fountain, Bureaucratic Reform and E-Government in the United States: An Institutional Perspective, The Handbook of Internet Politics, pp.99-113, 2008.

A. Macintosh, S. Coleman, and A. Schneeberger, eParticipation: The Research Gaps, Proceedings of the 1st International Conference on eParticipation, 2009.
DOI : 10.1177/1461444805050764

P. Van-de-graft and J. Svensson, Explaining eDemocracy development: A quantitative empirical study, Information Polity, vol.11, pp.123-134, 2006.

R. Medaglia, Measuring the Diffusion of eParticipation: a Survey on Italian Local Government, Information Polity, vol.12, issue.4, pp.265-280, 2007.

L. Pratchett, M. Wingfield, R. Polat, and K. , Local Democracy Online, International Journal of Electronic Government Research, vol.2, issue.3, pp.75-92, 2006.
DOI : 10.4018/jegr.2006070104

D. Gelders, M. Brans, J. Maesschalck, and N. Colsoul, Systematic evaluation of public participation projects: Analytical framework and application based on two Belgian neighborhood watch projects, Government Information Quarterly, vol.27, issue.2, pp.134-140, 2010.
DOI : 10.1016/j.giq.2009.10.003

A. Gronlund, Emerging Electronic Infrastructures, Social Science Computer Review, vol.21, issue.1, pp.55-72, 2003.
DOI : 10.1145/322796.322810

L. Pratchett and S. Leach, Local Government: Selectivity and Diversity, Parliamentary Affairs, vol.56, issue.2, pp.255-269, 2003.
DOI : 10.1093/parlij/gsg017

P. Panagiotopoulos and M. Al-debei, Engaging with Citizens Online: Understanding the Role of ePetitioning in Local Government Democracy, Internet Politics Policy, vol.2010, 2010.

A. Whyte, A. Renton, and A. Macintosh, e-Petitioning in Kingston and Bristol: Evaluation of e- Petitioning in the Local e-Democracy National Project, 2005.

A. Macintosh, Characterizing e-participation in policy-making, 37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of the, 2004.
DOI : 10.1109/HICSS.2004.1265300

URL : http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.98.6150

C. Carman, The Process is the Reality: Perceptions of Procedural Fairness and Participatory Democracy, Political Studies, vol.73, issue.2, pp.731-751, 2010.
DOI : 10.3998/mpub.14704

L. Miller, e-Petitions at Westminster: the Way Forward for Democracy?, Parliamentary Affairs, vol.62, issue.1, pp.162-178, 2009.
DOI : 10.1093/pa/gsn044

R. Lindner and U. Riehm, Electronic Petitions and Institutional Modernization. International Parliamentary E-Petition Systems in Comparative Perspective, eJournal of eDemocracy and Open Government, vol.1, issue.1, pp.1-11, 2009.

A. Jungherr and P. Jürgens, The Political Click: Political Participation through E-Petitions in Germany, Policy & Internet, vol.2, issue.4, pp.131-165, 2010.
DOI : 10.2202/1944-2866.1084

S. Herring and C. , Web Content Analysis: Expanding the Paradigm, International Handbook of Internet Research, pp.233-249, 2010.
DOI : 10.1007/978-1-4020-9789-8_14

URL : http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.476.6090

M. W. Bauer, Classical Content Analysis: a Review, Qualitative Researching with Text, Image, and Sound: a Practical Handbook, pp.131-151, 2000.
DOI : 10.4135/9781849209731.n8

V. Lowndes, L. Pratchett, and J. Stoker, LOCAL POLITICAL PARTICIPATION: THE IMPACT OF RULES-IN-USE, Public Administration, vol.52, issue.3, pp.539-561, 2006.
DOI : 10.1017/CBO9780511558726

E. Anduiza, M. Cantijoch, and A. Gallego, POLITICAL PARTICIPATION AND THE INTERNET, Information, Communication & Society, vol.12, issue.6, pp.860-878, 2009.
DOI : 10.1080/13691180802282720