Transferring Human-Human Interaction Studies to HRI Scenarios in Public Space

Abstract : This paper presents the contextual analysis of the user requirements for a mobile navigation robot in public space. Three human-human interaction studies were conducted in order to gain a holistic understanding of the public space as interaction context for itinerary requests. All three human-human requirement studies were analyzed with respect to retrieve guidelines for human-robot interaction. This empirical work should contribute by: (1) providing recommendations for a communication structure from a communication studies perspective, (2) providing recommendations for navigation principles for human-robot interaction in public space from a socio-psychological and a HRI perspective, and (3) providing recommendations regarding (confounding) contextual variables from an HCI perspective.
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Astrid Weiss, Nicole Mirnig, Roland Buchner, Florian Förster, Manfred Tscheligi. Transferring Human-Human Interaction Studies to HRI Scenarios in Public Space. 13th International Conference on Human-Computer Interaction (INTERACT), Sep 2011, Lisbon, Portugal. pp.230-247, ⟨10.1007/978-3-642-23771-3_18⟩. ⟨hal-01590870⟩

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