A Personal Approach: The Persona Technique in a Companion’s Design Lifecycle

Abstract : Artificial companions are a new type of technology that is changing the way people interact with intelligent systems, by trying to build and sustain long term relationships with users. To evaluate such systems the typical usability methods for system evaluation are not enough, due to the need of accessing aspects such as social behaviour, emotional sensitivity and personalized interaction over long periods of time, with very specific users. In this paper, we describe the (full) design cycle of a companion system, arguing that a user-centred approach is the more appropriate, taking into account the referred specific issues. As such, to help us focus on developing a companion system for the prospective users, we based our design in the archetype of actual users – a persona. Furthermore, we brought this same concept into the evaluation phase in order to access the companion performance in a long-term interaction.
Type de document :
Communication dans un congrès
Pedro Campos; Nicholas Graham; Joaquim Jorge; Nuno Nunes; Philippe Palanque; Marco Winckler. 13th International Conference on Human-Computer Interaction (INTERACT), Sep 2011, Lisbon, Portugal. Springer, Lecture Notes in Computer Science, LNCS-6948 (Part III), pp.73-90, 2011, Human-Computer Interaction – INTERACT 2011. 〈10.1007/978-3-642-23765-2_6〉
Liste complète des métadonnées

Littérature citée [33 références]  Voir  Masquer  Télécharger

https://hal.inria.fr/hal-01591795
Contributeur : Hal Ifip <>
Soumis le : vendredi 22 septembre 2017 - 09:23:39
Dernière modification le : vendredi 22 septembre 2017 - 09:27:18
Document(s) archivé(s) le : samedi 23 décembre 2017 - 12:24:36

Fichier

978-3-642-23765-2_6_Chapter.pd...
Fichiers produits par l'(les) auteur(s)

Licence


Distributed under a Creative Commons Paternité 4.0 International License

Identifiants

Citation

Joana Campos, Ana Paiva. A Personal Approach: The Persona Technique in a Companion’s Design Lifecycle. Pedro Campos; Nicholas Graham; Joaquim Jorge; Nuno Nunes; Philippe Palanque; Marco Winckler. 13th International Conference on Human-Computer Interaction (INTERACT), Sep 2011, Lisbon, Portugal. Springer, Lecture Notes in Computer Science, LNCS-6948 (Part III), pp.73-90, 2011, Human-Computer Interaction – INTERACT 2011. 〈10.1007/978-3-642-23765-2_6〉. 〈hal-01591795〉

Partager

Métriques

Consultations de la notice

12

Téléchargements de fichiers

5