K. F. Aas, From narrative to database: Technological change and penal culture, Punishment & Society, vol.6, issue.4, pp.379-393, 2004.
DOI : 10.1177/1462474504046119

J. S. Ash, M. Berg, and E. Coiera, Some Unintended Consequences of Information Technology in Health Care: The Nature of Patient Care Information System-related Errors, Journal of the American Medical Informatics Association, vol.11, issue.2, pp.104-112, 2004.
DOI : 10.1197/jamia.M1471

M. Bell and I. Shaw, Integrated Children's System Evaluation: Summary of Key Findings, pp.2-08, 2008.

C. Combi, E. Keravnou-papiliou, and Y. Shaher, Temporal information systems in medicine, 2010.
DOI : 10.1007/978-1-4419-6543-1

B. Compton, B. Galaway, and B. Cournoyer, Social work processes, 2005.

B. Drohan, G. Grinstein, and K. Hughes, Oncology Lifeline - A Timeline Tool for the Interdisciplinary Management of Breast Cancer Patients in a Surgical Clinic, 2010 14th International Conference Information Visualisation, pp.233-238, 2010.
DOI : 10.1109/IV.2010.106

C. Hall, N. Parton, and S. Peckover, Child-Centric Information and Communication Technology (ICT) and the Fragmentation of Child Welfare Practice in England, Journal of Social Policy, vol.11, issue.03, pp.393-413, 2010.
DOI : 10.1080/13691180802025574

S. Huuskonen and P. Vakkari, Client information system as an everyday information tool in child protection work, Proceeding of the third symposium on Information interaction in context, IIiX '10, pp.3-12, 2010.
DOI : 10.1145/1840784.1840788

M. Lie, Technology and Gender versus Technology and Work: Social Work and Computers, Acta Sociologica, vol.16, issue.3, pp.123-141, 1997.
DOI : 10.1086/494648

M. Matthews, P. Tolchinsky, and R. Blanco, Searching through Time in the New York Times, Proceedings of the Fourth Workshop on Human-Computer Interaction and Information Retrieval, pp.41-44, 2010.

R. L. Miller, J. D. Brewer, R. L. Miller, and J. D. Brewer, Verbal protocol analysis The A-Z of social research, Sage, 2003.

M. Monnickendam, H. Yaniv, and N. Geva, Practitioners and the Case Record:, Administration in Social Work, vol.18, issue.4, pp.73-87, 1994.
DOI : 10.1300/J147v18n04_04

G. Munkvold and G. Ellingsen, Common Information Spaces along the illness trajectories of chronic patients, ECSCW 2007: Proceedings of the 10th European Conference on Computer Supported Cooperative Work, pp.291-310, 2007.
DOI : 10.1007/978-1-84800-031-5_16

J. W. Murphy and J. Pardeck, Computerization and the Dehumanization of Social Services, Administration in Social Work, vol.16, issue.2, pp.61-72, 1992.
DOI : 10.1300/J147v16n02_05

E. Nygren and P. Henriksson, Reading the medical record. I. Analysis of physician's ways of reading the medical record, Computer Methods and Programs in Biomedicine, vol.39, issue.1-2, pp.1-12, 1992.
DOI : 10.1016/0169-2607(92)90053-A

N. Parton, Challenges to practice and knowledge in child welfare social work: From the ???social??? to the ???informational????, Children and Youth Services Review, vol.31, issue.7, pp.715-721, 2009.
DOI : 10.1016/j.childyouth.2009.01.008

A. Pithouse, C. Hall, and S. Peckover, A Tale of Two CAFs: The Impact of the Electronic Common Assessment Framework, British Journal of Social Work, vol.39, issue.4, pp.599-612, 2009.
DOI : 10.1093/bjsw/bcp020

C. Plaisant and R. Mushlin, An information architecture to support the visualization of personal histories, Information Processing & Management, vol.34, issue.5, pp.581-597, 1998.
DOI : 10.1016/S0306-4573(98)00024-7

T. Pösö, Revisiting Residential Care, Qualitative Social Work: Research and Practice, vol.7, issue.1, pp.27-42, 2010.
DOI : 10.1177/0961463X98007001003

M. Reddy, P. Dourish, and W. Pratt, Temporality in Medical Work: Time also Matters, Computer Supported Cooperative Work (CSCW), vol.42, issue.6, pp.29-53, 2006.
DOI : 10.17730/humo.18.4.07j88hr1p4074605
URL : http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.88.259

M. Reddy, P. Dourish, and W. Pratt, Coordinating Heterogeneous Work: Information and Representation in Medical Care, ECSCW 2001: Proceedings of the Seventh European Conference on Computer Supported Cooperative Work, pp.239-258, 2001.
DOI : 10.1007/0-306-48019-0_13
URL : http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.109.7014

B. Sapey, Social Work Tomorrow: Towards a Critical Understanding of Technology in Social Work, British Journal of Social Work, vol.27, issue.6, pp.803-814, 1997.
DOI : 10.1093/oxfordjournals.bjsw.a011280

R. Savaya, S. E. Spiro, and M. Waysman, Issues in the Development of a Computerized Clinical Information System for a Network of Juvenile Homes, Administration in Social Work, vol.9, issue.2, pp.63-79, 2004.
DOI : 10.1287/mnsc.21.2.178

R. Savolainen, Time as a context of information seeking, Library & Information Science Research, vol.28, issue.1, pp.110-127, 2006.
DOI : 10.1016/j.lisr.2005.11.001

I. Shaw, M. Bell, and I. Sinclair, An Exemplary Scheme? An Evaluation of the Integrated Children's System, British Journal of Social Work, vol.39, issue.4, pp.613-626, 2009.
DOI : 10.1093/bjsw/bcp040

D. H. Sonnenwald and M. Iivonen, An Integrated Human Information Behavior Research Framework for Information Studies, Library & Information Science Research, vol.21, issue.4, pp.429-457, 1999.
DOI : 10.1016/S0740-8188(99)00023-7
URL : http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.125.2521

A. L. Strauss, Continual permutations of action. AldineTransaction, 2008.

A. Strauss, Social organization of medical work, 1985.

C. Urquhart, A. Light, and R. Thomas, Critical incident technique and explicitation interviewing in studies of information behavior, Library & Information Science Research, vol.25, issue.1, pp.63-88, 2003.
DOI : 10.1016/S0740-8188(02)00166-4

T. D. Wang, K. Wongsuphasawat, and C. Plaisant, Visual information seeking in multiple electronic health records, Proceedings of the ACM international conference on Health informatics, IHI '10, pp.46-55, 2010.
DOI : 10.1145/1882992.1883001

S. White, Time, Temporality and Child Welfare, Time & Society, vol.16, issue.1, pp.55-74, 1998.
DOI : 10.1177/026101839601604604

S. White, C. Hall, and S. Peckover, The Descriptive Tyranny of the Common Assessment Framework: Technologies of Categorization and Professional Practice in Child Welfare, British Journal of Social Work, vol.39, issue.7, pp.1197-1217, 2009.
DOI : 10.1093/bjsw/bcn053

S. White, D. Wastell, and K. Broadhurst, When policy o???erleaps itself: The ???tragic tale??? of the Integrated Children???s System, Critical Social Policy, vol.11, issue.2, pp.405-429, 2010.
DOI : 10.1111/j.1365-2206.2006.00385.x