F. Durao and P. Dolog, A personalized tag-based recommendation in social web systems. Paper presented at the International Workshop on Adaptation and Personalization for Web 2, 2009.

T. Fung, Banking with a personalized touch: Examining the impact of website customization on commitment, Electronic Commerce Research, vol.9, issue.4, pp.296-309, 2008.

Y. Hassan-montero and V. Herrero-solana, Improving tag-clouds as visual information retrieval interfaces, Paper presented at the International Conference on Multidisciplinary Information Sciences and Technologies, 2006.

C. Marlow, M. Naaman, D. Boyd, and M. Davis, HT06, tagging paper, taxonomy, Flickr, academic article, to read, Proceedings of the seventeenth conference on Hypertext and hypermedia , HYPERTEXT '06, 2006.
DOI : 10.1145/1149941.1149949

URL : http://citeseerx.ist.psu.edu/viewdoc/summary?doi=

J. Nielsen, Personalization is Over-Rated, from http, 1998.

S. Panke and B. Gaiser, ``With My Head Up in the Clouds'', Journal of Business and Technical Communication, vol.2, issue.1, pp.318-349, 2009.
DOI : 10.1075/pc.14.2.09ste

D. Peppers and M. Rogers, The one to one future, International Business Review, vol.4, issue.4, 1996.
DOI : 10.1016/0969-5931(95)90009-8

D. Pierrakos, G. Paliouras, C. Papatheodorou, and C. Spyropoulos, Web usage mining as a tool for personalization: A survey, User Modeling and User-Adapted Interaction, vol.13, issue.4, pp.311-372, 2003.
DOI : 10.1023/A:1026238916441

Q. Xin, M. Uddin, M. N. Geun-sik, and J. , The wordNet based semantic relationship between tags in folksonomies, Paper presented at the 2nd International Conference on Computer and Automation Engineering (ICCAE), 2010.

M. M. Rahim and L. Jieying, An empirical assessment of customer satisfaction with Internet Banking applications: An Australian experience, 2009 12th International Conference on Computers and Information Technology, 2009.
DOI : 10.1109/ICCIT.2009.5407121