Computer-Related Attribution Styles: Typology and Data Collection Methods

Abstract : Attribution, i.e. the systematic ascription of causes to effects in situations of failure or success, has so far received little attention in HCI research. Based on a preliminary typology developed in pilot work, we conducted four empirical studies with a total of N = 146 participants using different methods for data collection, including laboratory studies, a mobile diary study, and an online survey. Results show that several typical styles of attributing computer-related failure or success could be identified. Therefore, we propose a typology of six main attribution styles, which are depicted as personas to make them applicable for HCI practice. Methodical issues in computer-related attribution research and implication for research and practice are discussed.
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Communication dans un congrès
15th Human-Computer Interaction (INTERACT), Sep 2015, Bamberg, Germany. Lecture Notes in Computer Science, LNCS-9297 (Part II), pp.274-291, 2015, Human-Computer Interaction – INTERACT 2015. 〈10.1007/978-3-319-22668-2_22〉
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Adelka Niels, Monique Janneck. Computer-Related Attribution Styles: Typology and Data Collection Methods. 15th Human-Computer Interaction (INTERACT), Sep 2015, Bamberg, Germany. Lecture Notes in Computer Science, LNCS-9297 (Part II), pp.274-291, 2015, Human-Computer Interaction – INTERACT 2015. 〈10.1007/978-3-319-22668-2_22〉. 〈hal-01599887〉

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