Y. Loh, Approaches to ICT for Development (ICT4D): Vulnerabilities vs. Capabilities. Information Development, p.10, 2013.
DOI : 10.1177/0266666913513198

M. Turpin and P. M. Alexander, Desperately Seeking Systems Thinking in ICT4D, Electronic J. of Information Systems in Developing Countries, vol.61, issue.6, pp.1-15, 2014.

C. Avgerou, The significance of context in information systems and organizational change, Information Systems Journal, vol.6, issue.1, pp.43-63, 2001.
DOI : 10.1080/02681102.1995.9525267

L. Dodson, S. Sterling, and J. K. Bennett, Considering failure, Proceedings of the Fifth International Conference on Information and Communication Technologies and Development, ICTD '12, pp.19-34, 2013.
DOI : 10.1145/2160673.2160681

C. Pade-khene, B. Mallinson, and D. Sewry, Sustainable rural ICT project management practice for developing countries: investigating the Dwesa and RUMEP projects, Information Technology for Development, vol.13, issue.1, pp.187-212, 2011.
DOI : 10.4135/9781849209120

M. Ali and S. Bailur, The Challenge of "Sustainability, ICT4D -Is Bricolage the Answer? In: 9th International Conference on Social Implications of Computers in Developing Countries . São Paulo, 2007.

M. Marais and I. Meyer, Design for Sustainability: Countering the Drivers of Unsustainability in Development Projects, J. Community Informatics, vol.11, issue.3, pp.1-13, 2015.

M. Walton and R. Heeks, Can a Process Approach Improve ICT4D Project Success, Development Informatics Group, 2011.

L. Ika and D. Hodgson, Learning from international development projects: Blending Critical Project Studies and Critical Development Studies, International Journal of Project Management, vol.32, issue.7, pp.1182-1196, 2014.
DOI : 10.1016/j.ijproman.2014.01.004

A. J. Shenkar and D. Dvir, Reinventing Project Management: The Diamond Approach to Successful Growth and Innovation, 2013.

R. Mansell, POWER AND INTERESTS IN INFORMATION AND COMMUNICATION AND DEVELOPMENT: EXOGENOUS AND ENDOGENOUS DISCOURSES IN CONTENTION, Journal of International Development, vol.11, issue.4, pp.109-127, 2014.
DOI : 10.1007/s10676-009-9205-y

B. Ja?ocha, H. P. Krane, A. Ekambaram, and G. Prawelska-skrzypek, Key Competences of Public Sector Project Managers, Procedia - Social and Behavioral Sciences, vol.119, pp.247-256, 2014.
DOI : 10.1016/j.sbspro.2014.03.029

K. Toyama, Technology as amplifier in international development, Proceedings of the 2011 iConference on, iConference '11, p.75, 2011.
DOI : 10.1145/1940761.1940772

S. Conger, Knowledge Management for Information and Communications Technologies for Development Programs in South Africa, Information Technology for Development, vol.41, issue.14, pp.113-134, 2015.
DOI : 10.5539/ijbm.v7n24p52

M. Ajmal and K. Koskinen, Knowledge Transfer in Project-based Organisations: An Organisational Culture Perspective. Project Management, J, vol.39, issue.1, pp.7-15, 2008.
DOI : 10.1002/pmj.20031

J. C. Spender, Organizational Learning and Knowledge Management: Whence and Whither?, Management Learning, vol.38, issue.7, pp.159-176, 2008.
DOI : 10.2307/2393372

T. Peixoto and J. Fox, When Does ICT-Enabled Citizen Voice Lead to Government Responsiveness?, IDS Bulletin, vol.41, issue.1, 2016.
DOI : 10.19088/1968-2016.104

URL : http://bulletin.ids.ac.uk/idsbo/article/view/34/PDF

D. Morgan, Pragmatism as a Paradigm for Social Research, Qualitative Inquiry, vol.56, issue.138, pp.1045-1053, 2014.
DOI : 10.4135/9781506335193

J. Hall, Pragmatism, Evidence, and Mixed Methods Evaluation, New Directions for Evaluation, vol.13, issue.1, pp.15-26, 2013.
DOI : 10.4135/9781412995634.d18

H. Thinyane, Stumbling at the Start Line: An Analysis of Factors affecting Participation with Local Government in South Africa, Proceedings of SIG GlobDev 6th Annual Workshop, 2013.

J. Gaventa and G. Barrett, Mapping the Outcomes of Citizen Engagement, World Development, vol.40, issue.12, pp.2399-2410, 2012.
DOI : 10.1016/j.worlddev.2012.05.014

P. Spada, J. Mellon, T. Peixoto, and F. M. Sjoberg, Effects of the Internet on Participation: Study of a Public Forum Referendum in Brazil, 2015.

M. P. Easterby-smith and L. M. Araujo, Organizational learning: current debates and opportunities Organizational Learning and the Learning Organization: Developments in Theory and Practice, Sage, pp.1-21, 1999.

C. Argyris and D. A. Schön, Organisational learning II: Theory, method and practice, 1996.

J. Lave and E. Wenger, Situated learning: Legitimate peripheral participation, 1991.
DOI : 10.1017/CBO9780511815355

G. Szulanski, Exploring internal stickiness: Impediments to the transfer of best practice within the firm, Strategic Management Journal, vol.42, issue.1, pp.27-43, 1996.
DOI : 10.2307/2094862

Y. Yeh, S. Lai, and C. Ho, Knowledge management enablers: a case study, Industrial Management & Data Systems, vol.106, issue.6, pp.793-810, 2006.
DOI : 10.2307/41166000

W. J. Orlikowski, Knowing in Practice: Enacting a Collective Capability in Distributed Organizing, Organization Science, vol.13, issue.3, pp.249-273, 2002.
DOI : 10.1287/orsc.13.3.249.2776

B. H. Reich, Managing Knowledge and Learning in IT Projects: A Conceptual Framework and Guidelines for Practice, Project Management J, vol.38, issue.2, pp.5-17, 2007.

K. Matzler, B. Renzl, T. Mooradian, G. Von-krogh, and J. Mueller, Personality traits, affective commitment, documentation of knowledge, and knowledge sharing, The International Journal of Human Resource Management, vol.40, issue.2, pp.296-310, 2011.
DOI : 10.1287/orsc.6.1.76