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PersonaBrowser

Abstract : In this paper, we examine how personas need to be designed to transport the information of accessibility resources like the Web Content Accessibility Guidelines (WCAG) in a user-centered way, while preserving their vivid nature. We discuss the benefits and issues, e.g., that using only impairments as a tie is not sufficient and comes with side-effects. We conducted a study to state the status quo of linking WCAG to personas by measuring the user experience of a system highlighting this connection, to the WCAG Quick Reference. Furthermore, this work highlights some issues when deploying those resources in lectures for teaching accessibility, pin-points some solutions to overcome these issues and reports on our lessons learned on the usage of this user-centered presentation metaphor of WCAG.
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Alexander Henka, Gottfried Zimmermann. PersonaBrowser. 16th IFIP Conference on Human-Computer Interaction (INTERACT), Sep 2017, Bombay, India. pp.54-63, ⟨10.1007/978-3-319-67684-5_4⟩. ⟨hal-01678470⟩

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