, Introducing the 3E Social Media Strategy Canvas Based on the European Airline Industry, p.15
, Both Strategy Reformation? Materialization of Social Media in Telecom Industry, p.31
, and Mumin Abubakre Social Media or Social Business Networks?, p.42
, Al-Mohammed The Social Media Cone: Towards Achieving the Manufacturing Competitiveness Goals, p.53
, Madaan The Power of Instagram in, Building Small Businesses, p.59
, An ICT Tool for Employment within the Mediterranean Basin Region, p.65
, Koukoulas Digital Marketing and Customer Relationship Management A Systematic Review of Extant Literature in Social Media in the Marketing Perspective, p.79
, Raed Algharabat, and Ali Tarhini Conversations in Search of Audiences: Prospects and Challenges of Marketing UK's Postgraduate Higher Education Using Social Media, p.90
, Bick Corporate Social Responsibility Campaigns in the Digital Age: The Case of Vodafone " Red Light Application, p.120
, Sinem Yeygel Cakir, and Ugur Bakir The Impact of Brand Actions on Facebook on the Consumer Mind-Set, p.128
, Connor Developing a Conceptual Model for the Relationship Between Social Media Behavior, Negative Consumer Emotions and Brand Disloyalty, p.134
, Henne, and Markus Bick Social Customer Relationship Management as Predictor of Customer Relationship Performance: An Empirical Study of B2B and, p.173
, Jari Veijalainen, and Alexander Semenov Adoption and Diffusion Social Media Use Among Teenagers in Brunei Darussalam
, Alzubi Impact of Perceived Connectivity on Intention to Use Social Media: Modelling the Moderation Effects of Perceived Risk and Security, p.219
, Tickle Social Media Usage of GSM Operators in Turkey: A Content Analysis of Twitter Use, p.251
, Consumer Adoption of Mobile Government in the Kingdom of Saudi Arabia: The Role of Usefulness, Ease of Use, Perceived Risk and, 267 Abdullah Baabdullah, Omar Nasseef, and Ali Alalwan Understanding the Adoption of Smart Wearable Devices to Assist Healthcare in 280 Shang Gao, Xuemei Zhang, and Shunqin Peng Green Information System Adoption and Sustainability: A Case Study of Select Indian 292 G.P. Sahu and Monika Singh Exploring XBRL-Based Reporting System: A Conceptual Framework for System Adoption and Implementation, p.305
, Nitesh Bharosa, and Marijn Janssen Information Sharing on Social Media Exploring Theoretical Concepts for Explaining Sharing in the Social Media Environment, p.319
, Pappas, and Michail Giannakos Impression, Trust, and Risk Management The Role of Non-social Benefits Related to Convenience: Towards an Enhanced Model of User's Self-disclosure in Social Networks, p.389
, Bick Exploring How Individuals Manage Their Image When Interacting with Professional Contacts, 401 Aparna Gonibeed and M.N. Ravishankar Norm of Reciprocity ? Antecedent of Trustworthiness in Social Media . . . . . 411
, Jaiswal, and Henrik Sorensen Effect of Social Media on Trust in Virtual Project Teams of Construction Sector in Middle East, 419 Sukhwant Kaur, Mohammed Arif, and Vishwesh Akre Trust Management in Social Internet of Things: A Survey . . . . . . . . . . . . . . 430
, Ikram Amous, and Florence Sèdes Combating Misinformation Online: Identification of Variables and Proof-of-Concept Study, p.442
, Wassim Masri, and Pardis Pourghomi Breaking Anonymity of Social Network Accounts by Using Coordinated and Extensible Classifiers Based on, Machine Learning, p.455
, Isao Echizen, and Hiroshi Yoshiura Controlling and Mitigating Targeted Socio-Economic Attacks, p.471
, Shubhangee Nath, and Akash Sinha Data Acquisition, Management and Analytics Social Sensor Web: Towards a Conceptual Framework, p.479
, Jukka Riekki, and Harri Oinas-Kukkonen Towards Process Patterns for Processing Data Having Various Qualities, p.493
, Business Intelligence from User Generated Content: Online Opinion Formation in Purchasing Decisions in High-Tech Markets, p.505
, and Sertaç Oruç XXII Contents Discourse Analysis of Blogs: Analyzing Language to Maximize the Value of Consumption-Oriented Blogs as Data Source 522 Carmela Bosangit, Scott McCabe, and Sally Hibbert Insights from Twitter Analytics: Modeling Social Media Personality Dimensions and Impact of, Breakthrough Events, p.533
, Analysis of the Value of Public Geotagged Data from Twitter from the Perspective of Providing Situational Awareness, p.545
, Kumar Coordinating Data-Driven Decision-Making in Public Asset Management Organizations: A Quasi-Experiment for Assessing the Impact of Data Governance on Asset Management Decision Making, p.573
, 587 Joyojeet Pal and Andre Gonawela Opportunities and Challenges of Using Web 2.0 Technologies in Government, 594 Uthayasankar Sivarajah, Vishanth Weerakkody, and Zahir Irani Political Factors for the Adoption of Different Governance Models in the Provision of Public Services Under Web 2.0 Technologies, p.607
, and Yogesh Dwivedi e-Society and Online Communities Understanding Business Models in the Sharing Economy in China: A Case Study, p.661
, Influences and Benefits of Role Models on Social Media, p.673
, 695 Atish Sircar and Jennifer Rowley 'Unofficial' Presence of Higher Education Institutions in India on Social Media: Good or Bad?, p.701
, Taimoor Asim, and Rakesh Mishra Consumers' Attitudes Towards Social Media Banking