Abstract : Quality of Service (QoS) optimization are not sufficient to ensure users needs. That’s why, operators are investigating a new concept called Quality of Experience (QoE), to evaluate the real quality perceived by users. This concept becomes more and more important, but still hard to estimate. This estimation can be influenced by a lot of factors called: Quality of Experience Influence Factors (QoE IFs). In this work, we survey and review existing approaches to classify QoE IFs. Then, we present a new modular and extensible classification architecture. Finally, regarding the proposed classification, we evaluate some QoE estimation approaches to highlight the fact that categories do not affect in the same the user perception.
https://hal.inria.fr/hal-01728795 Contributor : Hal IfipConnect in order to contact the contributor Submitted on : Monday, March 12, 2018 - 9:46:19 AM Last modification on : Tuesday, October 19, 2021 - 4:10:14 PM Long-term archiving on: : Wednesday, June 13, 2018 - 12:53:44 PM
Lamine Amour, Sami Souihi, Said Hoceini, Abdelhamid Mellouk. A Hierarchical Classification Model of QoE Influence Factors. 13th International Conference on Wired/Wireless Internet Communication (WWIC), May 2015, Malaga, Spain. pp.225-238, ⟨10.1007/978-3-319-22572-2_16⟩. ⟨hal-01728795⟩