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Multi-agent framework for social CRM: Extracting and analyzing opinions

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1
Fatima Zohra Ennaji
  • Function : Author
Abdelaziz El Fazziki
  • Function : Author
Hasna El Alaouiel Abdallaoui
  • Function : Author
Abderahmane Sadiq
  • Function : Author
Mohamed Sadgal
  • Function : Author
Djamal Benslimane
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hal-01857557 , version 1 (16-08-2018)

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Fatima Zohra Ennaji, Abdelaziz El Fazziki, Hasna El Alaouiel Abdallaoui, Abderahmane Sadiq, Mohamed Sadgal, et al.. Multi-agent framework for social CRM: Extracting and analyzing opinions. 2016 IEEE/ACS 13th International Conference of Computer Systems and Applications (AICCSA 2016), Nov 2016, Agadir, Morocco. pp.1-8, ⟨10.1109/AICCSA.2016.7945700⟩. ⟨hal-01857557⟩
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