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Multi-agent framework for social CRM: Extracting and analyzing opinions

Fatima Zohra Ennaji Abdelaziz El Fazziki Hasna El Alaouiel Abdallaoui Abderahmane Sadiq Mohamed Sadgal Djamal Benslimane 1
1 SOC - Service Oriented Computing
LIRIS - Laboratoire d'InfoRmatique en Image et Systèmes d'information
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https://hal.inria.fr/hal-01857557
Contributor : Djamal Benslimane <>
Submitted on : Thursday, August 16, 2018 - 4:07:43 PM
Last modification on : Wednesday, November 20, 2019 - 2:57:25 AM

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Fatima Zohra Ennaji, Abdelaziz El Fazziki, Hasna El Alaouiel Abdallaoui, Abderahmane Sadiq, Mohamed Sadgal, et al.. Multi-agent framework for social CRM: Extracting and analyzing opinions. 2016 IEEE/ACS 13th International Conference of Computer Systems and Applications (AICCSA 2016), Nov 2016, Agadir, Morocco. pp.1-8, ⟨10.1109/AICCSA.2016.7945700⟩. ⟨hal-01857557⟩

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