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Multi-agent framework for social CRM: Extracting and analyzing opinions

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https://hal.inria.fr/hal-01857557
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Submitted on : Thursday, August 16, 2018 - 4:07:43 PM
Last modification on : Tuesday, June 1, 2021 - 2:08:07 PM

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Fatima Zohra Ennaji, Abdelaziz El Fazziki, Hasna El Alaouiel Abdallaoui, Abderahmane Sadiq, Mohamed Sadgal, et al.. Multi-agent framework for social CRM: Extracting and analyzing opinions. 2016 IEEE/ACS 13th International Conference of Computer Systems and Applications (AICCSA 2016), Nov 2016, Agadir, Morocco. pp.1-8, ⟨10.1109/AICCSA.2016.7945700⟩. ⟨hal-01857557⟩

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