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Conference Papers Year : 2018

A Dynamic Contextual Change Management Application for Real Time Decision-Making Support

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Widad Es-Soufi
  • Function : Author
  • PersonId : 1027513
Esma Yahia
  • Function : Author
  • PersonId : 933687
Lionel Roucoules
  • Function : Author
  • PersonId : 914683

Abstract

Decision making is a fundamental process within organizations for many reasons. It is indeed involved at all levels (new product decisions, management and marketing decisions, etc.) and has a direct impact on companies’ efficiency and effectiveness. Many researches are conducted to enhance the decision-making process by proposing decision support systems where the most frequent challenge is the change management. Indeed, all businesses operate within an environment that is subject to constant changes (like new customers’ needs and requirements, organisational and technological changes, changes in key information used to derive decisions, etc.). These changes have a major impact on the quality and accuracy of the proposed decision if they are not detected and propagated, at the right time, during the decision-making process. The present work attempts to resolve this challenge by proposing a dynamic change management technique that allows three tasks to be automatically performed. First, continuously detect changes and note them. Second, retrieve from the detected changes those that are related to the decision rules. Finally, propagate them by computing the new value of the decision rule. The proposal has been fully implemented and tested in the supervision process of gas network exploitation.
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Dates and versions

hal-02075584 , version 1 (21-03-2019)

Licence

Attribution - CC BY 4.0

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Widad Es-Soufi, Esma Yahia, Lionel Roucoules. A Dynamic Contextual Change Management Application for Real Time Decision-Making Support. 15th IFIP International Conference on Product Lifecycle Management (PLM), Jul 2018, Turin, Italy. pp.759-767, ⟨10.1007/978-3-030-01614-2_69⟩. ⟨hal-02075584⟩
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