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Artificial Intelligence Awareness in Work Environments

Abstract : Based on the concepts of situation and automation awareness, we present a new concept called “artificial intelligence awareness”. We also examine in detail how these three phenomena relate to each other particularly in work environments. To open this discussion, we shortly go through the ideas behind these concepts and focus especially on artificial intelligence (AI) from the machine-learning perspective and on some related human-AI interaction issues. In addition, we present an illustration of a theoretical taxonomy where our understanding of the relationships between the three key awareness concepts is visualized. We conclude by giving pointers for further research and design regarding how to support automation and AI awareness of intelligent systems users in work environments.
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Submitted on : Wednesday, August 7, 2019 - 11:53:13 AM
Last modification on : Thursday, August 8, 2019 - 8:55:38 AM
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Hannu Karvonen, Eetu Heikkilä, Mikael Wahlström. Artificial Intelligence Awareness in Work Environments. 5th IFIP Working Conference on Human Work Interaction Design (HWID), Aug 2018, Espoo, Finland. pp.175-185, ⟨10.1007/978-3-030-05297-3_12⟩. ⟨hal-02264611⟩

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