School of Management [Swansea] (School of Management
Swansea University
Bay Campus
Fabian Way
Swansea
SA1 8EN - United Kingdom)
Swansea University (Singleton Park
Swansea
SA2 8PP Wales - United Kingdom)
2Swansea University (Singleton Park
Swansea
SA2 8PP Wales - United Kingdom)
Abstract : Digital payment methods (DPMs) are evolving fast but they are yet to be widely adopted particularly in the developing countries. An initial review of literature suggests that several studies have already been conducted on this topic for understanding antecedents of digital payments adoption. However, only a few studies have examined this emerging topic in the context of developing countries. The aim of this submission is to identify antecedents of consumer adoption and usage of digital payments methods. The results of this literature analysis suggest that constructs related to technology acceptance model (TAM) and unified theory of acceptance and use of technology (UTAUT) along with trust and risk are the most frequently examined constructs for determining consumer’s behavioural intention to use and usage of DPMs. The findings from this work can help researchers selecting factors for inclusion in the future empirical works on this topic.
https://hal.inria.fr/hal-02274191 Contributor : Hal IfipConnect in order to contact the contributor Submitted on : Thursday, August 29, 2019 - 3:40:08 PM Last modification on : Wednesday, June 9, 2021 - 3:26:02 PM
Pushp P. Patil, Nripendra Rana, Yogesh Dwivedi. Digital Payments Adoption Research: A Review of Factors Influencing Consumer’s Attitude, Intention and Usage. 17th Conference on e-Business, e-Services and e-Society (I3E), Oct 2018, Kuwait City, Kuwait. pp.45-52, ⟨10.1007/978-3-030-02131-3_6⟩. ⟨hal-02274191⟩