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Conference papers

Artificial Intelligence in Swedish Policies: Values, Benefits, Considerations and Risks

Abstract : Artificial intelligence (AI) is said to be the next big phase in digitalization. There is a global ongoing race to develop, implement and make use of AI in both the private and public sector. The many responsibilities of governments in this race are complicated and cut across a number of areas. Therefore, it is important that the use of AI supports these diverse aspects of governmental commitments and values. The aim of this paper is to analyze how AI is portrayed in Swedish policy documents and what values are attributed to the use of AI. We analyze Swedish policy documents and map benefits, considerations and risks with AI into different value ideals, based on an established e-government value framework. We conclude that there is a discrepancy in the policy level discourse on the use of AI between different value ideals. Our findings show that AI is strongly associated with improving efficiency and service quality in line with previous e-government policy studies. Interestingly, few benefits are highlighted concerning engagement of citizens in policy making. A more nuanced view on AI is needed for creating realistic expectations on how this technology can benefit society.
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Daniel Toll, Ida Lindgren, Ulf Melin, Christian Østergaard Madsen. Artificial Intelligence in Swedish Policies: Values, Benefits, Considerations and Risks. 18th International Conference on Electronic Government (EGOV), Sep 2019, San Benedetto del Tronto, Italy. pp.301-310, ⟨10.1007/978-3-030-27325-5_23⟩. ⟨hal-02445795⟩

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