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Collaborative Softbots: Enhancing Operational Excellence in Systems of Cyber-Physical Systems

Abstract : This paper outlines the use of Collaborative Networks foundations at the intra-organizational level, applying them in the support of systems of Cyber-Physical Systems (CPSs), and of collaborative softbots in more particular. Five use case scenarios have been implemented upon a didactic shopfloor as a proof of concept. In spite of the complexity related to the knowledge modeling of softbots, the achieved results demonstrated the potentials of better human-automation symbiosis when groups of CPSs, information systems and humans have to cooperate and collaborate using collaborative softbots to improve operational excellence and human satisfaction in smart, social factories.
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Submitted on : Friday, February 14, 2020 - 10:05:07 AM
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Ricardo Rabelo, Saulo Zambiasi, David Romero. Collaborative Softbots: Enhancing Operational Excellence in Systems of Cyber-Physical Systems. 20th Working Conference on Virtual Enterprises (PRO-VE), Sep 2019, Turin, Italy. pp.55-68, ⟨10.1007/978-3-030-28464-0_6⟩. ⟨hal-02478756⟩

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