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, What do you think are the most significant benefits when implementing a cloud-based ERP system? 2. What do you think are most challenging when implementing a cloud-based ERP system?

, Did you experience any challenges in the implementation process and how did you handle the challenges?

, Did your organization carry out any activities to prepare the employees? (training, competence building

, Did you create a plan or strategy to achieve expected benefits? ? If no: why not? ? If yes: Can you elaborate on the plan and strategy in the organization?

, Do you know if the various benefits were measured quantitatively during or after the implementation?

, Did a specific employee have the responsibility for making sure that the benefits were realized?

, Did you have a follow-up plan after the implementation regarding achieving the expected benefits?

, Did you have to change processes to adapt to the system? 15. What were typical changes you had to make? 16. Did someone have responsibility to take care of executing the changes? 17. How did you experience the willingness to change among employees? 18