P. Grover, A. K. Kar, and P. V. Ilavarasan, Understanding Nature of Social Media Usage by Mobile Wallets Service Providers-An Exploration through SPIN Framework, Procedia computer science, vol.122, pp.292-299, 2017.

P. P. Patil, Y. K. Dwivedi, and N. P. Rana, Digital payments adoption: an analysis of literature, Conference on e-Business, e-Services and e-Society, pp.61-70, 2017.
URL : https://hal.archives-ouvertes.fr/hal-01768529

C. Springer,

P. P. Patil, N. P. Rana, and Y. K. Dwivedi, Digital Payments Adoption Research: A Meta-Analysis for Generalising the Effects of Attitude, Cost, Innovativeness, Mobility and Price Value on Behavioural Intention, International Working Conference on Transfer and Diffusion of IT, pp.194-206, 2018.
URL : https://hal.archives-ouvertes.fr/hal-02068933

K. K. Kapoor, Y. K. Dwivedi, and M. D. Williams, Examining the role of three sets of innovation attributes for determining adoption of the interbank mobile payment service, Information Systems Frontiers, vol.17, issue.5, pp.1039-1056, 2015.

W. Jack and T. Suri, Mobile money: The economics of M-PESA (No. w16721), National Bureau of Economic Research, 2011.

P. P. Patil, N. P. Rana, and Y. K. Dwivedi, Digital Payments Adoption Research: A Review of Factors Influencing Consumer's Attitude, Intention and Usage, Conference on e-Business, e-Services and e-Society, pp.45-52, 2018.
URL : https://hal.archives-ouvertes.fr/hal-02274191

P. Grover and A. K. Kar, User engagement for mobile payment service providersintroducing the social media engagement model, Journal of Retailing and Consumer Services, 2018.

. Statista,

C. Augsburg and J. Hedman, Value added services and adoption of mobile payments, Proceedings of the Sixteenth International Conference on Electronic Commerce, p.27, 2014.

K. K. Kapoor, K. Tamilmani, N. P. Rana, P. Patil, Y. K. Dwivedi et al., Advances in social media research: past, present and future, Information Systems Frontiers, vol.20, issue.3, pp.531-558, 2018.

. Statista,

P. Singh, Y. K. Dwivedi, K. S. Kahlon, R. S. Sawhney, A. A. Alalwan et al., Smart Monitoring and Controlling of Government Policies Using Social Media and Cloud Computing, Information Systems Frontiers, pp.1-23, 2019.

A. A. Alalwan, N. P. Rana, Y. K. Dwivedi, and R. Algharabat, Social media in marketing: A review and analysis of the existing literature, Telematics and Informatics, vol.34, issue.7, pp.1177-1190, 2017.

Y. K. Dwivedi, K. K. Kapoor, and H. Chen, Social media marketing and advertising, The Marketing Review, vol.15, issue.3, pp.289-309, 2015.

N. K. Singh, G. P. Sahu, N. P. Rana, P. P. Patil, and B. Gupta, Critical Success Factors of the Digital Payment Infrastructure for Developing Economies, International Working Conference on Transfer and Diffusion of IT, pp.113-125, 2018.
URL : https://hal.archives-ouvertes.fr/hal-02068942

N. Y. Siu and J. C. Mou, Measuring service quality in internet banking: the case of Hong Kong, Journal of International Consumer Marketing, vol.17, issue.4, pp.99-116, 2005.

G. P. Sahu and N. K. Singh, Paradigm Shift of Indian Cash-Based Economy to Cash-Less Economy: A Study on Allahabad City, Conference on e-Business, e-Services and e-Society, pp.453-461, 2017.
URL : https://hal.archives-ouvertes.fr/hal-01768539

A. M. Baabdullah, A. A. Alalwan, N. P. Rana, P. Patil, and Y. K. Dwivedi, An integrated model for m-banking adoption in Saudi Arabia, International Journal of Bank Marketing, vol.37, issue.2, pp.452-478, 2019.

A. A. Alalwan, Y. K. Dwivedi, and N. P. Rana, Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust, International Journal of Information Management, vol.37, issue.3, pp.99-110, 2017.

S. K. Sharma and M. Sharma, Examining the role of trust and quality dimensions in the actual usage of mobile banking services: An empirical investigation, International Journal of Information Management, vol.44, pp.65-75, 2019.

P. Singh, R. S. Sawhney, and K. S. Kahlon, Sentiment analysis of demonetization of 500 & 1000 rupee banknotes by Indian government, ICT Express, vol.4, issue.3, pp.124-129, 2018.

D. India,

T. Oliveira, M. Thomas, G. Baptista, and F. Campos, Mobile payment: Understanding the determinants of customer adoption and intention to recommend the technology, Computers in Human Behavior, vol.61, pp.404-414, 2016.

E. Slade, M. Williams, Y. Dwivedi, and N. Piercy, Exploring consumer adoption of proximity mobile payments, Journal of Strategic Marketing, vol.23, issue.3, pp.209-223, 2015.

E. L. Slade, Y. K. Dwivedi, N. C. Piercy, and M. D. Williams, Modeling consumers' adoption intentions of remote mobile payments in the United Kingdom: extending UTAUT with innovativeness, risk, and trust, Psychology & Marketing, vol.32, issue.8, pp.860-873, 2015.

P. G. Schierz, O. Schilke, and B. W. Wirtz, Understanding consumer acceptance of mobile payment services: An empirical analysis. Electronic commerce research and applications, vol.9, pp.209-216, 2010.

I. Smartphones-in,

, Mobile Internet Users in India

P. Singh, K. S. Kahlon, R. S. Sawhney, R. Vohra, and S. Kaur, Social media buzz created by# nanotechnology: insights from Twitter analytics, Nanotechnology Reviews, vol.7, issue.6, pp.521-528, 2018.

A. Whiting and D. Williams, Why people use social media: a uses and gratifications approach, An International Journal, vol.16, issue.4, pp.362-369, 2013.

J. P. Singh, S. Irani, N. P. Rana, Y. K. Dwivedi, S. Saumya et al., Predicting the -helpfulness? of online consumer reviews, Journal of Business Research, vol.70, pp.346-355, 2017.

N. Sharma and P. G. Patterson, The impact of communication effectiveness and service quality on relationship commitment in consumer, professional services, Journal of Services Marketing, vol.13, issue.2, pp.151-170, 1999.

A. Twitter,

Y. Liu, Y. Chen, S. Wu, G. Peng, and B. Lv, Composite leading search index: a preprocessing method of internet search data for stock trends prediction, Annals of Operations Research, vol.234, issue.1, pp.77-94, 2015.

S. García, J. Luengo, and F. Herrera, Data preprocessing in data mining, 2016.

. R-language,

S. Stieglitz and L. Dang-xuan, Emotions and information diffusion in social mediasentiment of microblogs and sharing behavior, Journal of Management Information Systems, vol.29, issue.4, pp.217-248, 2013.

P. Grover, A. K. Kar, Y. K. Dwivedi, and M. Janssen, Polarization and acculturation in US Election 2016 outcomes-Can twitter analytics predict changes in voting preferences, Technological Forecasting and Social Change, 2018.

B. K. Chae, Insights from hashtag# supplychain and Twitter Analytics: Considering Twitter and Twitter data for supply chain practice and research, International Journal of Production Economics, vol.165, pp.247-259, 2015.

R. Aswani, A. K. Kar, P. V. Ilavarasan, and Y. K. Dwivedi, Search engine marketing is not all gold: Insights from Twitter and SEOClerks, International Journal of Information Management, vol.38, issue.1, pp.107-116, 2018.

M. Miao, T. Jiang, and I. You, Payment-based incentive mechanism for secure cloud deduplication, International Journal of Information Management, vol.35, issue.3, pp.379-386, 2015.

P. Singh, R. S. Sawhney, and K. S. Kahlon, Forecasting the 2016 US presidential elections using sentiment analysis, Conference on e-Business, e-Services and e-Society, pp.412-423, 2017.
URL : https://hal.archives-ouvertes.fr/hal-01768531

G. Ou, W. Chen, T. Wang, Z. Wei, B. Li et al., Exploiting Community Emotion for Microblog Event Detection, EMNLP, pp.1159-1168, 2014.

S. M. Mohammad and P. D. Turney, Emotions evoked by common words and phrases: Using mechanical turk to create an emotion lexicon, Proceedings of the NAACL HLT 2010 workshop on computational approaches to analysis and generation of emotion in text, pp.26-34, 2010.

A. Herda?delen, W. Zuo, A. Gard-murray, and Y. Bar-yam, An exploration of social identity: The geography and politics of news-sharing communities in twitter, Complexity, vol.19, issue.2, pp.10-20, 2013.

A. Amirkhanyan and C. Meinel, Density and intensity-based spatiotemporal clustering with fixed distance and time radius, Conference on e-Business, e-Services and e-Society, pp.313-324, 2017.
URL : https://hal.archives-ouvertes.fr/hal-01768519

P. Singh, R. S. Sawhney, and K. S. Kahlon, Twitter Based Sentiment Analysis of GST Implementation by Indian Government, Digital Business, pp.409-427, 2019.

J. P. Singh, Y. K. Dwivedi, N. P. Rana, A. Kumar, and K. K. Kapoor, Event classification and location prediction from tweets during disasters, Annals of Operations Research, pp.1-21, 2017.

, Times of India, Business Today

I. Times-of,