Airline e-Commerce: Log on. Take off, 2016. ,
Reservations about the usability of airline web sites, CHI'99 Extended Abstracts, pp.306-307, 1999. ,
Usability study of travel websites, J. Usability Stud, vol.1, pp.47-61, 2005. ,
, Webcredible: Flights Online: Ensuring Your Site Takes Off: Online Travel Usability Report, 2011.
A user experience study of airline websites, DUXU 2013, vol.8015, pp.173-182, 2013. ,
Usability of airline websites in the ticket purchasing process: an eye-tracking study of air traffic passengers, Proceedings of 22nd ATRS World Conference. Air Transport Research Society, 2018. ,
, Change Sciences: Travel Web Site User Experience, Change Sciences, 2013.
Identifying web usability problems from eye-tracking data, Proceedings of HCI 2007, vol.1, pp.119-128, 2007. ,
The role of mouse movements in interactive search, Proceedings of CogSci/ICCS, pp.1156-1161, 2006. ,