HAL will be down for maintenance from Friday, June 10 at 4pm through Monday, June 13 at 9am. More information
Skip to Main content Skip to Navigation
Conference papers

IoT Enabled Process Innovation: Exploring Sensor-Based Digital Service Design Through an Information Requirements Framework

Abstract : Through digitisation of physical artefacts and environments, the Internet of Things carries vast potential for process innovation. However, navigation of the quickly evolving technological landscape and identification of emerging opportunities for value creation remains challenging. To this end, we combine existing frameworks on information requirements, IT capability, and business value of IT. We evaluate the usability of these frameworks for IoT enabled innovation in our analysis of two sensor-based process innovation projects. We investigate the fit between process characteristics and technological functionality, and the implications of this alignment. Our analysis demonstrates that the framework provides a practically useful and theoretically coherent conceptual device for analyzing process characteristics and digital options to innovate processes. Furthermore, we find that IoT sensors are well suited to address connectivity and uncertainty requirements. However, in order to leverage them to address high equivocality requirements designers need deep contextual understanding to align IoT capability with information requirements.
Document type :
Conference papers
Complete list of metadata

https://hal.inria.fr/hal-03217373
Contributor : Hal Ifip Connect in order to contact the contributor
Submitted on : Tuesday, May 4, 2021 - 6:08:06 PM
Last modification on : Tuesday, May 4, 2021 - 6:13:40 PM
Long-term archiving on: : Thursday, August 5, 2021 - 8:10:24 PM

File

481032_1_En_10_Chapter.pdf
Files produced by the author(s)

Licence


Distributed under a Creative Commons Attribution 4.0 International License

Identifiers

Collections

Citation

Niclas Carlén, August Forsman, Jesper Svensson, Johan Sandberg. IoT Enabled Process Innovation: Exploring Sensor-Based Digital Service Design Through an Information Requirements Framework. 1st IFIP International Internet of Things Conference (IFIPIoT), Sep 2018, Poznan, Poland. pp.105-120, ⟨10.1007/978-3-030-15651-0_10⟩. ⟨hal-03217373⟩

Share

Metrics

Record views

42

Files downloads

5