HAL will be down for maintenance from Friday, June 10 at 4pm through Monday, June 13 at 9am. More information
Skip to Main content Skip to Navigation
Conference papers

Complementary Partnerships for SMEs: A Relational Capability Maturity Model from an Ecosystem Perspective

Abstract : Inter-organisational relationships have been receiving increased attention in the context of the fourth industrial revolution. Technological advances in connectivity and digitisation are enabling vertically and horizontally integrated networks. The highly technical and dynamic environment in which various types of relationships exist requires a high level of cooperation and transparency between partners. The importance for Small and Medium Sized Organisations (SMEs) to develop and improve their relational capabilities is widely acknowledged. This research paper thus presents a tool and methodology that will enable SMEs to assess and improve these capabilities within the organisation. This paper aims to identify those requirements and practices described in the literature as conducive to sustainable relationship formation and development. A Relational Capability Maturity Model (RCMM) is proposed as a tool that will be able to address the requirements across the various functions of the organisation.
Complete list of metadata

https://hal.inria.fr/hal-03222839
Contributor : Hal Ifip Connect in order to contact the contributor
Submitted on : Monday, May 10, 2021 - 3:00:31 PM
Last modification on : Monday, May 10, 2021 - 3:09:11 PM
Long-term archiving on: : Wednesday, August 11, 2021 - 7:44:40 PM

File

 Restricted access
To satisfy the distribution rights of the publisher, the document is embargoed until : 2023-01-01

Please log in to resquest access to the document

Licence


Distributed under a Creative Commons Attribution 4.0 International License

Identifiers

Citation

Caro Els, Sara Grobbelaar, Denzil Kennon. Complementary Partnerships for SMEs: A Relational Capability Maturity Model from an Ecosystem Perspective. 19th Conference on e-Business, e-Services and e-Society (I3E), Apr 2020, Skukuza, South Africa. pp.67-78, ⟨10.1007/978-3-030-44999-5_6⟩. ⟨hal-03222839⟩

Share

Metrics

Record views

8