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A Scoping Review of the Application of the Task-Technology Fit Theory

Abstract : The Task-Technology Fit (TTF) theory provides a means of quantifying the effectiveness of technology in a system by assessing the relationship between the technology and the tasks the technology aims to support. The theory is widely recognized and has been applied in various ways, but little work has been done to summarize and synthesize the application of TTF in literature. The aim of this study is to identify and summarize the focus areas of studies that applied TTF, the environment in which it was applied, and the technologies which were considered by conducting a scoping review. It was found that applied studies focused primarily on generating theory or assessing certain real-world phenomena; was applied in a wide range of environments with the majority being in healthcare; and considered various technologies, with an increasing number of studies focusing on mobile technology. The findings of this study contribute to the understanding of TTF applications and assists in framing future research to further analyze TTF studies.
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Submitted on : Monday, May 10, 2021 - 3:02:30 PM
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Ruan Spies, Sara Grobbelaar, Adele Botha. A Scoping Review of the Application of the Task-Technology Fit Theory. 19th Conference on e-Business, e-Services and e-Society (I3E), Apr 2020, Skukuza, South Africa. pp.397-408, ⟨10.1007/978-3-030-44999-5_33⟩. ⟨hal-03222873⟩



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