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Generation of Concern-Based Business Process Views

Abstract : Business processes usually have distinct organizational stakeholders with contrasting concerns regarding it. The multitude of concerns often results in multiple business process models with dominant perspectives in the detriment of others which is common to see among the different departments of an organization such as Human Resources, Information Technology, Risk, and Auditing. To the best of our knowledge, there seems to lack of approaches that explore the generation of concern-based business processes to obtain consistent views shaped by departmental interests. Therefore, this paper fills a gap in addressing organizational stakeholders’ needs through concern-based business process decomposition and filtering of process activities applied over a consolidated business process model, expecting as an outcome the support and satisfaction of the complex and contrasting concerns of the distinct organizational departments.
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Conference papers
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Submitted on : Thursday, November 18, 2021 - 1:38:54 PM
Last modification on : Friday, November 19, 2021 - 3:52:53 PM
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Sara Esperto, Pedro Sousa, Sérgio Guerreiro. Generation of Concern-Based Business Process Views. 13th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling (PoEM 2020), Nov 2020, Riga, Latvia. pp.277-292, ⟨10.1007/978-3-030-63479-7_19⟩. ⟨hal-03434653⟩



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