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Conference Papers Year : 2020

ICT Platform Design for SME Collaboration

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Collaboration is frequently used both in literature and in practice as a sustainability and survival strategy for SMEs. In this study, we propose an ICT Platform to support SME Collaboration in discrete complex manufacturing industries. The proposed ICT Platform is defined by a conceptual platform and functional and process flows. Initially an SME network vision is set with three dimensions; sustainability, growth, and survival. And then, a Balanced Scorecard application has been performed to translate the SME network strategy to operational level ICT initiatives. Finally based on the guidance received from the literature and the established ICT initiatives, a set of ICT tools were created for the business model. These tools include a conceptual framework and the characterization of functional, informational and process flows to support the business model.
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Dates and versions

hal-03478007 , version 1 (13-12-2021)


Attribution - CC BY 4.0



Senay Sadic, Jorge Sousa, José Crispim. ICT Platform Design for SME Collaboration. 6th IFIP International Workshop on Artificial Intelligence for Knowledge Management (AI4KM), Jul 2018, Stockholm, Sweden. pp.25-33, ⟨10.1007/978-3-030-52903-1_3⟩. ⟨hal-03478007⟩
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