Methods and Tools for Corporate Knowledge Management
Résumé
This report presents a survey of some methods, techniques and tools aimed at managing corporate knowledge from a corporate memory (CM) designer's perspective. In particular, we analyze problems and solutions related to the following steps: detection of needs of CM, construction of the CM, its diffusion (specially using the Internet technologies), its use, its evaluation and its evolution.
Domaines
Autre [cs.OH]
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