Design of a Collaborative Disaster Response Process Management System

Jörn Franke 1 François Charoy 1, *
* Corresponding author
1 SCORE - Services and Cooperation
Inria Nancy - Grand Est, LORIA - NSS - Department of Networks, Systems and Services
Abstract : We describe in this article a framework for disaster response process management. This framework can be used to develop information systems sup- porting those processes. It is grounded in several research approaches: literature research, case studies, end user interviews and workshops. We compare disaster response process management with business process management and argue why it is substantial different to it. Another main result of this comparison is that busi- ness process management technology, such as flexible workflow systems, are not suitable for disaster response processes. We propose an information system sup- porting disaster response processes based on our developed framework. Finally we present validation of the information system design and give outlook on our future research.
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Jörn Franke, François Charoy. Design of a Collaborative Disaster Response Process Management System. 9th International Conference on the Design of Cooperative Systems (COOP'2010), May 2010, Aix-En-Provence, France. ⟨inria-00505195⟩

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