The Role of Microblogging in OSS Knowledge Management

Abstract : Given that microblogging has been shown to play a valuable role in knowledge management within companies, it is useful to understand how it is being used in relation to OSS. This project studies tweets related to 12 open source projects and keywords, ranging from web content management systems (CMSes) to general office applications. It found considerable differences in the content and exchange of tweets, especially between specialist products such as CMSes and office suites such as OpenOffice. Tweets concerning the more specialist projects tended to provide information rather than updates on the user’s current status. We found a high proportion of event-driven traffic for some CMS projects, and a lower proportion for the office products and groups of projects.
Document type :
Conference papers
Complete list of metadatas

Cited literature [13 references]  Display  Hide  Download

https://hal.inria.fr/hal-01467567
Contributor : Hal Ifip <>
Submitted on : Tuesday, February 14, 2017 - 3:28:08 PM
Last modification on : Tuesday, February 14, 2017 - 3:32:35 PM
Long-term archiving on : Monday, May 15, 2017 - 3:06:46 PM

File

978-3-642-38928-3_10_Chapter.p...
Files produced by the author(s)

Licence


Distributed under a Creative Commons Attribution 4.0 International License

Identifiers

Citation

Jonathan Lewis. The Role of Microblogging in OSS Knowledge Management. 9th Open Source Software (OSS), Jun 2013, Koper-Capodistria, Slovenia. pp.140-152, ⟨10.1007/978-3-642-38928-3_10⟩. ⟨hal-01467567⟩

Share

Metrics

Record views

654

Files downloads

342