Changing Information Management in Product-Service System PLM: Customer-Oriented Strategy

Abstract : Increasing competition and appearance of new information and communication technologies makes companies to introduce new production and marketing models. The paper shares the experiences of improving PLM information management at an automation equipment manufacturer caused by implementation of product-service systems and their customer-driven configuration. Though the research results are based on the analysis of one company, the presented work can give significant input to achieve benefits for component manufacturers that tend to become system vendors in general.
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Submitted on : Wednesday, April 11, 2018 - 4:49:35 PM
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Alexander Smirnov, Nikolay Shilov, Andreas Oroszi, Mario Sinko, Thorsten Krebs. Changing Information Management in Product-Service System PLM: Customer-Oriented Strategy. 14th IFIP International Conference on Product Lifecycle Management (PLM), Jul 2017, Seville, Spain. pp.701-709, ⟨10.1007/978-3-319-72905-3_62⟩. ⟨hal-01764184⟩

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