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Variations in expertise: Implications for the design of assistance systems

Pierre Falzon 1 Willemien Visser 1 
1 PSYCHO ERGO - Ergonomic Psychology
Inria Paris-Rocquencourt
Abstract : The paper presents an investigation of the differences between two experts in the same domain. The observed differences concern comparisons between domain objects, rule justifications (technical vs.pragmatic justifications, naïve physics reasoning), and categorical knowledge (logic, level, and extension of the categorization). Differences are attributed to the prior experience of the two experts (workshop vs.laboratory). Implications for knowledge elicitation and for the design of assistance tools are presented.
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Submitted on : Tuesday, November 22, 2011 - 5:18:05 PM
Last modification on : Friday, February 4, 2022 - 3:08:10 AM
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  • HAL Id : hal-00643770, version 1



Pierre Falzon, Willemien Visser. Variations in expertise: Implications for the design of assistance systems. HCI'89 - Third International Conference on Human-Computer Interaction, Sep 1989, Boston, United States. pp.121-128. ⟨hal-00643770⟩



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