Against All Odds - A Story of a Successful Mobile System Acceptance among a Tough Crowd

Abstract : Two public organizations in early childhood education adopted a simple mobile system with female employees in their 50's to replace an internal paper based data collection system in order to improve information quality and accelerate the billing and payroll process. The workers of this sector emphasize the human-to-human interaction with children and parents, and perceive ICT as time consuming nuisance leaving less time for actual child caring. The objective of this paper is to explore why the mobile system was accepted, although the odds were against it. The system acceptance and incentives seem to have a connection to information timeliness and quality in this context.
Type de document :
Communication dans un congrès
Wojciech Cellary; Elsa Estevez. 10th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society (I3E), Nov 2010, Buenos Aires, Argentina. Springer, IFIP Advances in Information and Communication Technology, AICT-341, pp.272-281, 2010, Software Services for e-World. 〈10.1007/978-3-642-16283-1_30〉
Liste complète des métadonnées

Littérature citée [16 références]  Voir  Masquer  Télécharger

https://hal.inria.fr/hal-01055016
Contributeur : Hal Ifip <>
Soumis le : lundi 11 août 2014 - 10:54:06
Dernière modification le : vendredi 11 août 2017 - 14:59:49
Document(s) archivé(s) le : mercredi 26 novembre 2014 - 21:47:07

Fichier

i3e2010_submission_19.pdf
Fichiers produits par l'(les) auteur(s)

Licence


Distributed under a Creative Commons Paternité 4.0 International License

Identifiants

Citation

Jonna Järveläinen, Annukka Vahtera. Against All Odds - A Story of a Successful Mobile System Acceptance among a Tough Crowd. Wojciech Cellary; Elsa Estevez. 10th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society (I3E), Nov 2010, Buenos Aires, Argentina. Springer, IFIP Advances in Information and Communication Technology, AICT-341, pp.272-281, 2010, Software Services for e-World. 〈10.1007/978-3-642-16283-1_30〉. 〈hal-01055016〉

Partager

Métriques

Consultations de la notice

41

Téléchargements de fichiers

51