Toward an Ontology-Based Chatbot Endowed with Natural Language Processing and Generation

Amine Hallili 1, *
* Corresponding author
1 WIMMICS - Web-Instrumented Man-Machine Interactions, Communities and Semantics
CRISAM - Inria Sophia Antipolis - Méditerranée , Laboratoire I3S - SPARKS - Scalable and Pervasive softwARe and Knowledge Systems
Abstract : With the last evolution of the web, several new means of communication have showed up. In the commercial domain, chatbot tech-nologies are now considered as essential for providing a wide range of ser-vices (e.g. search, FAQ, assistance) to the end-user, and to make a client a faithful customer. In this paper, we propose an on-going work on the denition and implementation of SynchroBot, an ontology-based chat-bot that relies on Semantic Web and NLP models and technologies to support user-machine dialogical interaction in the e-commerce domain.
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Poster communications
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Amine Hallili. Toward an Ontology-Based Chatbot Endowed with Natural Language Processing and Generation. 26th European Summer School in Logic, Language & Information, Aug 2014, Tübingen, Germany. ⟨hal-01089102⟩

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